Friday , December 1 2023

Bradford Council Careers – Pensions Officer 443860

  • Permanent
  • Bradford

Website Bradford Council

Department of Chief Executive
West Yorkshire Pension Fund

Pensions Officer
Band 5-8: £19,264 – £27,514 pa
5 x 37 hours per week
Based at Aldermanbury House, Bradford City Centre

The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016, requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.

The criteria under special knowledge and experience on the job profile which is shown in this advert, outlines what level of fluency you will be expected to demonstrate. Therefore, it is essential that you provide examples in your application.

West Yorkshire Pension Fund (WYPF) administers the Local Government Pension Scheme (LGPS) and the Fire Fighters Pension Scheme for around 850 employers based throughout the UK. The Funds administered by WYPF have 464,000 members of which 151,000 are active members, 136,000 are deferred members and 140,000 are pensioners. WYPF is valued at over £17bn. More information can be found at

We have a number of vacancies across the following teams:

  • The Record Maintenance and Benefit Calculation teams.
  • The Death and Dependants’ Payroll team who deal with bereavement and also the running of multiple payrolls.
  • The Contact Centre team who take calls and enquiries from pension scheme members and deal with all incoming electronic mail and correspondence.

As a pensions officer you will provide assistance to senior colleagues and be required to calculate a range of pension benefits and undertake basic payroll work. You will also be part of a busy team where strict deadlines have to be adhered to, so you will be required to work in a high pressured environment. You will be required to deal with complex areas of work, with support from your colleagues. You will also learn about the different aspects of the various pension schemes and the legislation which governs them.

You should therefore have strong numeracy skills with attention to detail, exercise good judgment and be able to manage your own workloads with minimum supervision. You should possess effective communication skills both verbally and in writing and adopt a positive but sympathetic customer care approach to your work.

As a minimum you will have:

  • 5 GCSE’s Grade C or above including Maths and English – or equivalent qualifications.
  • Evidence of your numeracy and literacy skills and recent experience of dealing with the public.
  • Be able to work under pressure in a busy environment and as part of a team.
  • Have Excellent Customer Service skills
  • Previous payroll or pensions experience would be an advantage.

The posts all have a career graded progression scheme in place.

In return we can offer:

  • Flexible working (note the contact centre have core working hours)
  • LGPS Pension
  • Ongoing training and development
  • Some Homeworking after a Period of time

For further information regarding this post please contact Lucy Payne on 01274 431098 or email [email protected]

A basic disclosure check with the Disclosure and Barring Service will be undertaken for this post.

Previous applicants need not re-apply

Closing Date: ONGOING

Please see attached Job Profile: Pensions Officer.doc

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