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BT Careers Near Me – Product Designer

Website BT

About the job


Product Designer (BT Digital: GLOBAL)

Job Req ID:

2382

Posting Date:

30-Sep-2023

Function:

Content & Design

Location:

Deansgate, Manchester, United Kingdom

Salary:

Competitive, with great BT benefits

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About This Role

Based flexibly (3 days a week) out of one of our UK digital hubs.

Manchester

Birmingham

Bristol

London

In BT Global, we’re experts at complex networking, serving global multinational organisations across 198 countries around the world with our security, cloud and networking services.

Every day we help organisations to move to the cloud; turn collaboration into part of their culture; improve contact centres; transform customer service and simplify their network. All with security built-in, not bolted on.

As an experienced, self-motivated Product Designer, with strong UX and UI skills, you will take ownership of the end-to-end experience, lead design within your squad, collaborate with the wider team from discovery and research, workshops, ideation activities, sketching and prototyping, all the way to the final deliverables.

You will also be encouraged to influence the product backlogs, ensuring that every decision and every experience adds value to our customers and achieves our business goals. In addition to this you will be using data and observing customer behaviours to continually optimise the experiences you create. As a representative of the design team, you will focus on best practice design, ensure that all designs align to our experience principles, be clear about the objectives of the experiences and the problems they solve and that we stay true to the brand.

You’ll Have The Following Responsibilities

You will be accountable for being the confident, objective voice of our users. Relentlessly chasing needs-based innovation and producing world class quality experiences.

You will:

  • Deliver designs that perform commercially and allow the customer to achieve their desired outcomes
  • Design human centred, end to end experiences
  • Articulate customers problems and needs
  • Lead/participate in discovery activities to define the problem space
  • Formulate and validate hypotheses on how to achieve a desired outcome
  • Plan and execute summative user research
  • Create prototypes for testing to validate and shape your solutions
  • Support the continuous improvement of the user experience and the product
  • Share your knowledge across relevant squads to ensure our experiences for the customer are consistent across our platforms Help to continually develop a strong team culture across the design team and the wider Digital team

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

  • Competitive salary
  • World-class training and development opportunities
  • 25 days’ annual leave (not including bank holidays)
  • Discounted broadband, mobile and TV packages
  • Share option and pension scheme programmes
  • Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How To Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!



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