BT Careers – Product Manager

Website BT

About the job

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Product & Propositions


Temple Point, Bristol, United Kingdom



Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role:

You’ll operate at squad level, leading a cross functional team of colleagues. You’ll own and prioritise your backlog, and be accountable for understanding how your squad’s output fits into the wider BT environment.

Initially your squad will be responsible for specifying and delivering the APIs required to integrate one of our core enablers into sales and service journeys. This will evolve over time, and we will assign you to a squad based upon a combination of your background, your development needs, interest and the business need.


  • You’ll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business
  • You’ll be able to translate customer and journey needs into technical enablers
  • You’ll understand business priorities, and use these to appropriately order your squads backlog
  • You’ll use the product vision and strategy to define and evolve objectives and key results for your squad
  • You’ll input into your squad strategy to create a roadmap that meets the ambition of both Consumer Digital and the wider BT Group
  • You’ll leverage the squad’s skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable
  • You’ll measure and clearly communicate your product’s performance and demonstrate how this contributes to the digital and business objectives
  • You’ll nurture partnerships with stakeholders and collaborate with them to achieve the product vision


  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Life Assurance
  • Pension scheme
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 50% off BT and EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
  • 30% discount for friends and family on EE mobile pay monthly and SIM only plans

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How To Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

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