Saturday , April 20 2024

Cardiff Council UK Jobs – Accommodation Officer

  • Full Time
  • Cardiff

Website Cardiff Council

About The Service

Cardiff Council’s Support and Accommodation Service provide accommodation, advice and support to vulnerable single people and families in housing need.

Our services run 24/7 365 days a year.

About the job

The Supported Accommodation team for families are based in 4 localities across the city at Ely, Gabalfa, Adamsdown and Grangetown.

The role involves the running of the Council’s portfolio of supported accommodation at night, which provides temporary housing for clients and their families who are homeless.

As Supported Accommodation Night Officer, you will have responsibility for a portfolio of properties and clients, building management and providing advice to the public out of hours

What We Are Looking For From You

We are looking for dynamic, motivated and creative individuals with the ability to foster positive relationships.

This is an exciting opportunity and we are looking for a variety of people from various working backgrounds to make a real difference. Proven experience of working with people with complex behaviours and an understanding of the issues faced by homeless individuals and/or families will be an advantage

You will have experience of working with customers face to face and a commitment to providing a high-quality customer service. You will have good communication, administration and IT skills and the ability to resolve customer disputes in a positive and constructive manner

The ability to speak a community language would be an advantage.

Additional information

This post is subject to Disclosure and Barring Service Enhanced checks.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Head teacher / Governing Body.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

As this is such an interesting role, we would encourage you to have an informal conversation in advance with Jessica Ellwood [email protected]

Job Reference: PEO02409

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