Cardiff Council Jobs 2023 – TENANCY OFFICER

  • Full Time
  • Cardiff

Website Cardiff Council

About The Service

An exciting opportunity has arisen for a committed individual to join the Tenancy Management Team on a 2 year contract. The successful applicant will work proactively to ensure that tenants and leaseholders comply with their tenancy conditions or the terms of their lease, providing advice and guidance to tenants/leaseholders and where necessary taking enforcement action

About the job

You will have experience of working within a housing related environment including enforcing tenancy/lease conditions via legal action. The use of new technology and experience of working with customers and visiting them in their own homes are also essential.

What We Are Looking For From You

You will have good communication and customer care skills and will be able to deal with disputes in a positive and constructive manner. You will work well in a team and be able to work on your own initiative.

Additional information

This post is temporary until January 2024.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This post is subject to a Disclosure and Barring Service Enhanced check.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.

For an informal discussion, after reading the job description and person specification, please contact Sian Kirby (029) 2053 7492, Stuart Clarke (029) 2053 7563 or Lee Jenkins (029) 2053 7545

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application:-

  • Application Guidance
  • Applying for jobs with us
  • Behavioural Competency Framework

Additional Information:-

  • Employee Charter
  • Recruitment of Ex-Offenders

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Job Reference: PEO02140

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