DWP Jobs – Utilities, Energy

Website DWP

About the job


Blackpool, Cardiff, Glasgow, Leeds, London, Manchester, Newcastle-upon-Tyne, Sheffield

Job Summary

About the job

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

DWP Estates Directorate are accountable for the delivery of all aspects of real estate services and the work we do is critical in ensuring the vital work that the Department undertakes is enabled effectively. The DWP commercial estate is the largest within Government and our diverse national property portfolio reflects this scale. It is a unique mix ranging from modern corporate centres, multi-occupied Service Centres, to its frontline high street services.

We are responsible for the Department’s 900+ workplaces, that provide workplaces for 90,000 employees and a UK wide presence for all those that visit us. Ultimately, the Department relies on us to provide safe and secure buildings that are fit for purpose and meet the needs of the business.

The Department is also committed to delivering Sustainability and Net Zero Carbon improvements across its estate, demonstrating leadership in making the public estate smaller, better, greener. The work you will be undertaking is therefore crucial in us meeting the needs of all those who use our services

Reporting to the Utilities & Cost Lead, this role is responsible for Energy & Sustainability change activity across DWP, ensuring that all property and metering data is accurately maintained and reported. Work will include meter and supplier information, DECs, EPCs and GGC emissions reporting. The role involves working closely with stakeholders and supply chain members including but not limited to the Integrator, Facilities Management, LLM provider and Bureau provider. The role will also work across the Utility & Sustainability team, including management of monthly meter reads and wider Metering Strategy as well as supporting Net Zero Carbon and Sustainability leads to ensure accurate reporting is delivered and that opportunities to improve environmental performance are identified and pursued.

Job Description

Key accountabilities

  • Support Utilities Lead in ensuring invoices are paid on time, ensuring correct information is supplied to the Bureau and Cost Management team.
  • Responsible for all the Utility & Sustainability change activity related to the mobilisation of the estate.
  • Responsible for liaising with the Bureau service and ensuring all properties are on boarded from a Utilities perspective.
  • Responsible for management of Monthly Meter Read process between the Bureau, Facilities Management and suppliers.
  • Working closely with stakeholders and supply chain members to ensure all information, data and certification is complete, accurate and provided in a timely manner.
  • Acting as communications lead for Utilities Team including managing team inbox and placing work order requires via the Integrator and Facilities Management.
  • Review and scrutinise consumption data from multiple sources to ensure the accuracy of information held by all parties including the Bureau and Integrator.
  • Support change of tenancy requests and manage meter changes including upgrades and new installations.
  • Support provision of data for Freedom of Information, PMQ’s and other executive briefing papers.
  • Analyse and use a range of relevant and credible information from internal and external sources to support decisions presenting strong recommendations to the Utilities & Sustainability team in a timely manner, thereby enabling the team to develop reports to the senior leaders.
  • Support sharing of innovative ideas from a diverse range of colleagues and stakeholders and the market.

Person specification

Essential Skills, Knowledge & Experience

Demonstrable professional expertise in management role/s leading on data, MI, reporting, contractor and performance management, and utilities management

  • Numerically excellent with ability to turn raw data into Management Information and Business Insight.
  • Good MS office skills in particularly Excel.
  • Experience following and writing business process flows.
  • Evidence of delivering initiatives that are at the forefront of data, MI, reporting and utilities management, setting prioritisation, delivery at pace and working to tight timescales.
  • Experience in utilities cost management, invoice payment procedures, purchase orders and bill validation.
  • Influential and excellent communicator, able to lead key suppliers, stakeholders, colleagues and customers towards solutions that give a balance of optimal performance whilst delivering on business and portfolio strategy.
  • High level management and proven experience of driving key suppliers in supporting negotiations, managing/escalating issues to resolution, and establishing / engaging in key decision making with strategic consequences across a large portfolio.
  • Works and leads effectively and in partnership with supplier partners and subject matter experts to ensure best and appropriate course of action.

Leadership attributes and behaviours

Reflect on own work, continuously seek and act on feedback to improve own and team’s performance. Ensure development objectives are set and achieved to address any gaps and improve delivery of current and future work.

  • Have clear understanding of their role, responsibilities, and accountability within the team.
  • Support continuous improvement of relevant standards, policies, processes, and governance relating to the role, identifying improvement opportunities and owning their implementation where applicable.
  • Collaborate with team members and cross functional colleagues to identify and implement improvements in ways of working, policy, process and governance.

Qualifications/professional Memberships


Working towards Practitioner level with a relevant professional body with a preference if already held or equivalent experience.


We’ll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Working Together
  • Delivering at Pace
  • Managing a Quality Service


  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A

Things you need to know

Selection process details

This vacancy is using


As part of the application process you will be asked to provide a 1000 words Personal Statement against the essential criteria as outlined above. You will also be asked to provide a short CV.

Further details around what this will entail are listed on the application form.

There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview.

After submission of the first stage of your application you will be invited to complete a Civil Service Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 21/10/2023. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.


All candidates who are successful at the sift stage will undertake a single virtual video interview.

The interview will follow a blended approach which will help us assess candidates Behaviours and Strengths.

Currently the sift is scheduled to take place w/c 31 October 2023and interview dates will be w/c 14 November 2023. Due to the current situation with COVID19 the interviews are scheduled to take place virtually. These dates are subject to change.

Further Information

A reserve list may be held for a period of 6 months from which further appointments can be made.

New entrants are expected to join on the minimum of the pay band.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at

Security Information

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP’s terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete

Nationality Requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Working for the Civil Service


We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

Recruitment team :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: [email protected].

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission

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