Guardian Jobs Near Me – Executive Officer

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About the job


The Home Office

Salary: £24,883 – £31,519

Locations: Bedford, Belfast, Birkenhead, Birmingham, Bootle, Cardiff, Corby, Croydon, Durham, Dover, Glasgow, Hemel Hempstead, Leeds, Liverpool, London, Manchester, Manston, Newcastle upon Tyne, Newport, Peterborough, Portishead, Portsmouth, Plymouth, Salford, Sheffield, Solihull, Stoke, Southport, West Drayton and West London.

Put people at the heart of every decision with the Home Office.

The challenge

The Home Office is central to UK life. Tasked with keeping the nation safe from crime, terrorism and extremism, our work extends from devising drugs policies and ensuring the immigration system is not being abused, through to delivering an accountable policing service. Acting as the guardians of our country’s cultural make-up and with an impact on the nation’s economy, our work is far-reaching and deeply interesting.

The role

We are currently at an exciting moment in time as we are forming one collaborative Customer Services team that will oversee all cases and issues relating to Asylum & Protection, Her Majesty’s Passport Office, and UK Visas and Immigration. This will provide us with the fascinating opportunity to deliver an even better level of customer care in which all customers’ and citizens’ voices are heard – which is where you come in.

After extensive training in which we will equip you with the skills and knowledge you need to make informed decisions, you will be allocated to a team who are helping the Home Office deliver our objectives. These objectives ultimately help us protect British citizens and offer a better chance of life to the most vulnerable people in the world, so the scope to make a difference is exponential.

We have a large number of roles to fill, so it is possible you will work in a fascinating field such as the Flexible Deployment Team, HMPO Operational Delivery, General Register Office, Asylum & Protection or Visa, or Status & Information. Many of the projects we tackle are high profile, so you could find yourself taking on challenges such as supporting the delivery of passport documents for UK nationals, handling Windrush compensation claims, supporting the accurate recording of births, deaths, marriages and civil partnerships, or helping Ukrainian families settle in the UK.

About You

Regardless of which team you join, you will assess information provided by credible internal and external sources to approve or refuse claims and applications. We will therefore expect you to have exceptional verbal and written communication skills so that you can clearly convey your decisions, and you will be comfortable using different IT platforms and packages. With the ability to build good customer relationships based on honesty and transparency, you will have the capacity to make effective decisions.

In turn, we can offer you a truly great career within one of the Government’s most interesting and inclusive departments. With ongoing training and development opportunities and a competitive benefits package, there is no saying where your career will take you in the Home Office.

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