Guardian Jobs – Services Coordinator

Website Guardian Jobs

About the job


Charity People are heading up the search for a talented and passionate Membership Services Coordinatoe for the UK’s leading military charity. This member-driven organisation is connected, ambitious and honest.

Salary: £28,000 full time

Location: hybrid working pattern, based at London office (199 Borough High Street, London SE1 1AA) with an expectation to attend the London office 2 days per week and from home the other days.

Flexible, life and family-friendly working

About the role:

You will be responsible for membership administration, ofcustomer service, data management, and general team support. . In addition, you will be the first port of call for members – be it via phone, email, or face to face – so will have a real desire to deliver great customer service, taking initiative and personal responsibility to answer queries and solve issues and problems, in a friendly and professional manner.

This is a varied role which covers a range of duties hence we are looking for an effective, diligent multi-tasker with excellent customer service, communication and data analysis skills who can build rapport with a wide range of stakeholders.

About you:

This role will suit someone who is personable, has a can-do attitude and enjoys working as part of a team. The job is customer-focused so a friendly positive demeanour is a must. Supplying support across the organisation you should be task-oriented, have great attention to detail and be able to prioritise workload. The position suits someone who is collaborative and able to work under their own initiative.

Closing: 9am on Wednesday 19th October

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

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