Saturday , April 13 2024

Guardian Part Time Jobs – Support Worker

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About the job


Senior Family Support Worker (Booking Line)

As Senior Family Support Worker (Booking Line), it will be your responsibility to work as a member of the Family Services team at HMP Swaleside, primarily overseeing and leading on the processing of all booking line/email bookings for social and legal visits to the visitors centre. You will ensure visits are booked in line with prison requirements and that any issues are identified and resolved quickly and efficiently. You will also train colleagues to operate the booking line and email booking systems, ensuring they are fully equipped to process bookings when on shift. In addition to helping run the visitors centre, you will work across the visits hall, play area and tea bar, in order to provide a safe and welcoming environment, and provide advice, support and information to friends and families visiting the prison.

About You:

To be successful in this role you are likely to be a ‘people person’, empathetic and non-judgemental, with the ability to offer a warm welcome to visitors; to smile and treat people with dignity and respect, while understanding and respecting professional boundaries. You’ll have lots of experience working with children and families, relying on a range of techniques to secure positive outcomes, including skills in planning fun and engaging activities for children of all ages and abilities. You will have experience and understanding of developing and maintaining positive relationships between prisoners and their loved ones, with the ultimate aim of reducing the likelihood of prisoners reoffending through supporting and maintaining family contact.

What They Offer:

Our client offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel you meet the requirements of this post please complete an application form by clicking the `apply now` button.

Please note: early application is encouraged as they assess applications on an ongoing basis and reserve the right to close the vacancy early if a suitable candidate is found.

Other information:

They are an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

About Them

They are a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Their vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. They work for the common good of Society, taking a public health-based approach. They work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Their volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. They are a diverse, inclusive, modern, and collaborative charity. They build effective partnerships and sustainable solutions based on their well-established understanding of the systems in which they work, and on their historic values and ethos developed through their 120+ years of service delivery.

Location: HMP Swaleside

Contract type: Part time, Fixed Term Contract

Salary: £17,000 per annum pro rata (£16,000 per annum based on £20,000 FTE + £1000 Market Supplement)

Hours: 30 hours per week, Monday to Sunday (weekend working will be required)

Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Rehabilitation, Family Services, Advocacy, Mentor, Mentoring, Not for Profit, NFP, etc.

Ref: 137 089

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