HSBC UK Jobs – Employee Communications

Website HSBC

About the job

Employee Communication Manager

£330.00 PAYE / £428.45 Umbrella

Until end of 2023

Birmingham (hybrid working model)

Role Summary:

HSBC have a new opportunity for an enthusiastic communications professional to join their team! This position is responsible for managing and executing best-in-class employee communications across HSBC UK.

The emphasis of the role will be supporting strategic and leadership communications across the UK bank including managing a busy runway of CEO vlogs, senior leadership events and calls, and all colleague events and webcasts, as well as supporting key bank-wide communications like out financial results. The role will support issues management and change comms projects.

If successful, you will work directly with the HSBC UK employee communications lead, others in the employee communications team as well as senior leaders across out UK business including the CEO and members of our executive committee. They will also build strong, collaborative relationships with communications colleagues within both the wider HSBC UK communications team as well as the global communications team.

Core Responsibilities:

  • The challenge of this role is to deliver the right balance of communications in the right formats for a busy population, to help ensure colleagues understand and support the strategic direction of HSBC UK and their role in it.
  • The role holder needs to understand the complexities of the audiences, how and when they access communications, and drive engagement levels
  • The role holder needs to exercise considerable judgment to ensure key messages are not lost in vast amounts of superfluous communications.
  • The role holder is expected to build strong relationships with the key senior leadership teams and be seen as a credible expert on communicating with employees.
  • The role is responsible for creating content across a variety of channels and formats thus in-depth knowledge about the strengths and weaknesses of each medium is required.
  • The role holder should understand the crossover between internal and external communications and consider the impact of messaging in the broader context.
  • Support the delivery of an effective employee communications plan for HSBC UK, working closely with HSBC UK employee communications lead
  • Act as communications business partner and trusted adviser to senior leaders within HSBC UK
  • Develop effective communications strategies or plans to deliver priority campaigns that align with HSBC UK’s strategy
  • Recommend and deliver engaging methods of communicating key messages – including digital, broadcast, and live events – with a focus on opportunities for two-way communication
  • Ensure all communications activities are developed with the strategic priorities in mind
  • Develop excellent knowledge and understanding of HSBC UK and HSBC globally in order to be effective in role
  • Collaborate with media relations colleagues on external messages to mitigate risks
  • Support organisational change and business transformation through strong communications planning and delivery

Knowledge and Experience:

· Excellent verbal and written communications skills

· A proven track record in developing, managing and implementing employee communication plans

· Experience working within the digital comms space

· Excellent stakeholder management skills, including the ability to influence and work confidently and effectively with senior leaders

· A strong team player who can work collaboratively with peers

· Excellent interpersonal, strategic planning and project management skills

· Strong knowledge of communication trends and best practice

· A creative mind, full of ideas and a flair for writing

· Comfortable using new techniques and systems

· Broad knowledge of financial services industry and global marketplace

· Ability to navigate complex organizational structure

· Ability to manage competing demands of stakeholders

· Experience in handling crisis communications

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

If you think you are a perfect fit for the role or interested to hear more information, we would love to hear from you!

Either apply direct! Or please contact me on [email protected]



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