Hywel dda Jobs – Out Of Hours Operative

Website Hywel dda

About the job


We are looking for part-time Out of Hours Operatives to cover driving and reception roles within Carmarthenshire. The positions will be mainly based in Glangwili and Prince Phillip Hospitals. The hours available will vary but the successful candidates will need to commit to a mixture of weekend day and night shifts, plus evening shifts and Bank Holiday work.

The role of the Out of Hours Operative is to carry out a variety of supporting actions to ensure the safe and efficient delivery of the out of hour’s service. This will include the safe recording, handling and dissemination of patient information and effective communication with other clinical and ancillary members of the out of hours team.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

The role of the OOH Operative involves driving and reception duties and will include an element of Health Care work. Operatives will be trained in “Skills to Care” and will be deployed in support of clinical services as a Health Care Support Worker (HCSW). The Skills to care course will need to be completed if applicants do not already have this qualification or a recognised health care NVQ.

Driving duties include checking the car and equipment is fit for purpose, driving Clinicians to Home visits and assisting if needed.

When indicated, staff will be expected to accompany the clinician to fulfil the obligations detailed in the Lone Worker policy. Reception duties will include the booking in of patients who attend the treatment centre for a clinical consultation, observations including BP, temp etc. It is the role of the OOH Operative to check the drug stocks both in the reception area and also in the drugs boxes that are used in the car.

We Do This In Partnership With Our Three Local Authorities And Public, Private And Third Sector Colleagues, Including Our Volunteers, Through

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales.

  • Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
  • Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
  • 48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
  • Numerous locations providing mental health and learning disabilities service

For further details / informal visits contact: Name: Kerry Evans Job title: Deputy Manager 3 Counties OOH Service Email address: [email protected] Telephone number: 01437 772379



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