JPMorgan Chase Jobs – Controls and Quality Review

Website JPMorgan Chase

About the job


The CIB Central Controls Office (CCO) is responsible for oversight and governance of the CIB control environment including the development and delivery of an enterprise-wide framework to manage control-related processes driven by regulation and or Compliance requirements.

Within CCO the Regulatory and Policy Change Management (RPCM) Team is responsible for the delivery of projects and programs driven by changes in laws, rules, regulations, policy, standards and procedures from identification to implementation. The team works with a wide group of stakeholders, within and outside of the CIB to implement controls programs including the Office of Legal Obligations (OLO). The OLO program is a firm-wide, global initiative that brings together the expertise of Legal, Lines of Business (LoBs), Control Management, Compliance, Risk and other key control functions, to (i) document JPMC’s Obligations arising from material laws, rules and regulatory requirements and (ii) connect the Obligations to policies and procedures that support compliance with those laws, rules, and regulations.

This a new role to support the governance and controls agenda within the RPCM team and is a critical component in maintaining the control environment.

Key Responsibilities

  • Design, delivery and implementation of a consistent governance, control and quality review framework to support RPCM team.
  • Ensure RPCM team adherence to JPMC polices, standards and procedures.
  • Provide advice on governance related best practices across the RPCM book of work.
  • Provide leadership, oversight and execution for Quality Control and Quality Assurance within the team.
  • Be the CIB Lead Representative for the OLO QA working group.
  • Provide quarterly QC/QA reporting to stakeholders and be the point of escalation for quality matters within the team.
  • Partner with the CCO Control Manager to ensure adherence to firmwide operational risk and control. requirements including the provision of challenge, system updates and required reporting.
  • Provide credible challenge to the RPCM recommended control frameworks.
  • Provide credible challenge to stakeholders during quality reviews and communicate outcomes to senior leadership.
  • Partner with regulatory commitments and compliance to understand regulatory expectations and responses impacting RPCM.
  • Manage the annual review processes for RPCM procedures including interim change control where applicable.
  • Provide timely, consistent and accurate reporting to a variety of stakeholders.
  • Partnering, and collaborating with stakeholders to reach agreed outcomes which deliver sustainable business controls.
  • Involvement in other key global, strategic initiatives, as directed.
  • Team management.

Competencies And Skills

  • Proven experience in controls, compliance or audit or a relevant governance role, including experience with regulatory or controls initiatives.
  • Able to demonstrate previous execution of Quality Control and Quality Assurance.
  • Ability to analyse data and issues to provide robust solutions.
  • Strong skills in time management with the ability to manage complex work plans, conflicting priorities and the ability to multi-task when required.
  • Strong communication and interpersonal skills, and ability to present work accurately and professionally both verbally and in writing.
  • Team player who works well with colleagues of all levels in achieving results, and willing to take personal accountability.
  • Ability to effectively manage across a wide range of stakeholders.
  • Comfortable working independently in a dynamic and change based environment.
  • Ability to problem solve and identify improvements in the RPCM controls environment.
  • Comfortable provide credible challenge to the RPCM team and to other impacted stakeholders.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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