The Trainee Shift Manager Programme is the first step to managing one of our £multi-million UK restaurants. From day one, you’ll be based on the shop floor learning how each area of the business works. One minute you’ll be serving customers, the next you’ll be learning about stock control. You’ll work alongside our crew, crew trainers, customer care teams and assistant managers whilst you complete an intensive initial training period. It takes up to six months to complete the initial stages of the area leadership programme, and after successfully completing the training period and relevant courses, you could potentially be promoted to a Shift Manager and become part of the core restaurant management team. The next steps could involve promotion to 2nd Assistant, 1st Assistant, Business Manager and beyond.
A franchised restaurant is a restaurant operated by a local business person trading under the McDonald’s name. Currently over 80% of our restaurants in the UK are franchised but from a customer point of view there’s no difference.
Open to all candidates over 18 or those with experience of working in a customer facing environment or managing teams – you’ll want to provide a great experience for each of our customers and be passionate about training and developing your teams. You’ll need to be comfortable rolling up your sleeves and getting involved with each area of the restaurant and be a really quick learner, as there’s a lot to learn up in a short space of time. A logical mind and great people skills are really important too.
We’ll give you the training, knowledge, skills and confidence. Apply determination, hard work and ambition, and you’ll complete the training period and be ready for promotion to Floor Manager. You’ll be required to learn a lot and apply what you have learnt, and to always lead by example. It’s a challenging and diverse role, so being self-motivated and open to change really helps. As this role is working for one of the most successful global brands, you’ll also be required to adhere to all our policies and procedures and to focus on providing a great customer experience at all times.