Thursday , April 11 2024

National Trust Careers – Facilities Manager

Website National Trust

About the job


Summary

The National Trust plans to invest in conservation over the next 10 years ensuring we continue to care for some of the most important historic buildings and gardens in England. As part of this we are developing new ways of working to ensure we look after our building’s effectively and efficiently.

To help delivery our strategy, we now have an exciting opportunity for an experienced operational facilities leader to join us at the National Trust.

If you are passionate about leading a facilities & business services team in an organisation that cares for and maintains its historic places and properties, keeping them attractive and safe for our staff, volunteers and visitors to enjoy, this role would be perfect for you.

What it’s like to work here

Kingston Lacy’s outstanding art collection is one of the main attractions to this beautiful Italian-inspired grade1 listed mansion. As one of the National Trust’s ‘treasure houses’, the 54 strong team have exciting times ahead as they embark on major conservation projects to preserve this 8,500 estate and its rare collection of artefacts. A Japanese garden and tearoom and community growing spaces are also among the key attractions at Kingston Lacy. The property has a rural location, so it’s likely you will require your own transport to get here.

This is a broad and complex role working at a large National Trust property with very bespoke needs.

It is a diverse area with each day there will be a new scenario to encounter. It’s about being part of something different, where our cause is at the heart of what we do and where our decisions are always based on thinking now & forever, loving our places, welcoming everyone and making it happen.

For more information about our property please visit www.nationaltrust.org.uk/kingston-lacy

What you’ll be doing

This role is responsible for facilities management and maintenance management across a group of properties. You will coach, develop and be a leader for your direct team, work collaboratively with other functional leads and build an appropriate volunteer base to support day to day delivery and the delivery of projects.

Utilising your technical expertise in facilities management, and working within National Trust procedures and conservation guidelines, you will be accountable for the management of premises, contractors, equipment and compliance systems to ensure safe, sustainable and cost-efficient operations are delivered on time and to a high and appropriate standard.

You’ll be responsible for promoting Health and Safety awareness across your portfolio and for ensuring effective environment management is sustained.

You’ll be in charge of delegated budgets including the management and ongoing review of external contracts. You’ll have a holistic view of facilities management across your properties, creating and implementing a strategic plan of work, to be able to prioritise, react to unplanned maintenance, analyse performance, provide reporting and statistics and to support your recommendations for more efficient ways of working.

To succeed in this role, we are looking for a strong communicator who can influence and inspire people and to negotiate well. Using your great people and communication skills you will manage internal and external relationships effectively, including your direct team, volunteers, the wider property leadership team and external contractors, enabling you and your team to run an effective facilities management service.

This will be a busy and varied role so were looking for someone who pays close attention to attention the detail, whilst being able to make balanced decisions and take a proactive approach to problem solving

Who we’re looking for

  • An understanding of building management and maintenance requirements supported by relevant vocational experience or professional qualifications such as the Institute of Work and Facilities Management – Member Level 4 Certificate.
  • Good experience of broad compliance and risk management relating to facilities management. Knowledge of Health and Safety, CDM regulations, Emergency Procedures, Fire and Security procedures and legislation
  • Experience of working in business, customer service and / or visitor attraction environment
  • Awareness and or understanding of the core purpose and strategic priorities within a Charity organisation
  • Leadership skills including coaching, team development, motivation and communication
  • Good People skills and puts importance on outstanding customer service, enabling strong relationships to be built and maintained both internally and externally.
  • Experience of managing budgets, finances, projects and contracts/contractors
  • Experience of records management and information system
  • Excellent Written and verbal communication skills including influencing, negotiating and presentation

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.



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