Amazon Jobs 2023 – Engagement Manager

About the job

Job Summary

DESCRIPTION

We are hiring Engagement Managers to lead adoption of application security processes and improvements across internal customer teams. Engagement Managers proactively reach out to at-risk organizations to better understand their application security needs, and develop a statement of work (SOW) for security engineering teams to execute. With the assistance of Engagement Managers, the application security of internal organizations is improved long-term.

Key job responsibilities

• Internal organization outreach to understand application security needs and areas of improvement
• Understand the business context and impact of proposed security process improvements
• Demonstrate hands on expertise in project management and agile best practices across large and complex engagements.
• Create SOWs that are measurable and executable for security engineers to assist internal organizations in achieving their security goals.
• Collaborate with inernal organizations’ business leaders, development teams, and application security engineering teams to to seek to understand our customers’ needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes.
• Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets and defining success criteria.
• Manages engagement goals and leads teams to achieve customers’ business outcomes by managing issues, risks, decisions, dependencies, and action items.
• May work with stakeholders to amend the contractual scope, financials, and expected timeline
• Hold internal and external teams accountable, redirect when needed, and manage customer expectations throughout the engagement.
• Works effectively in a dynamic environment with changing priorities
• Actively works to streamline engagement delivery focusing on improving value to our customers.
• Ability to apply strategic thinking to create and execute a plan to achieve project goals tied to customer business outcomes.
• Ability to make decisions guided by policies, procedures, and business plans with limited guidance.
• Ability to apply business and financial acumen to achieve measurable business results for customer success.
• Fosters an inclusive and diverse work environment.
• Plans and oversees the preparation and distribution of project communications.
• Demonstrates the ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.
• Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.
• Ability to influence, negotiate, resolve conflicts and achieve results through others who are not direct reports.

About The Team

Inclusive Team Culture

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Basic Qualifications

• 3+ years experience leading and delivering enterprise-level IT engagements.
• 1+ years experience leading multiple Agile teams (e.g. Scrum Masters, Product Owners) concurrently and/or at scale.
• 1+ years delivering customer engagements in a professional services role.
• Evidence of on-going education through certifications or training.

Preferred Qualifications

• Experience with Agile and project management toolsets (e.g. Jira, Rally, VersionOne, Taiga).
• Has at least one active agile or project management certification.
• Experience using Scaled Agile frameworks (e.g. SAFe, LeSS).
• Active cloud certifications.
• Managed technical engagements consisting of 8 or more people totaling over $1,000,000 budget.
• Has presented to C-level executives and/or senior leadership teams.
• Actively support and foster a culture of inclusion.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT – 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

Company – Amazon Dev Centre (London) Ltd

Job ID: A2186029