Amazon Jobs 2023 – Account Manager

About the job

Job Summary

DESCRIPTION

Customers rely on Amazon for convenient access to millions of products delivered right to their doorstep. The Amazon Business team is focused on re-imagining that experience to fit the specific needs of businesses and public organisations. Come be a part of a rapidly expanding $25 billion global business.

Amazon Business helps millions of customers worldwide—from small businesses, schools, hospitals, non-profit organisations, and government agencies, to large enterprises with global operations—reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics. Customers also have access to a variety of business-tailored features and benefits, including a curated site experience, Business Prime, business-only pricing and selection, single or multi user business accounts, approvals workflow, purchasing system integrations, payment solutions, dedicated customer support, and more.

B2B procurement is going through a digital transformation, and as an Account Manager you will lead this change for customers with our innovative Amazon Business solution. Your primary responsibilities will be to establish and develop relationships with a wide variety of customers, focusing on their specific requirements to drive their procurement strategy, and helping them unlock spend on Amazon. This will include identifying new opportunities for growth, driving long-term initiatives, and building partnerships up to C-Suite level. You will receive hands-on training and mentorship that will enable you to grow, learn, and be successful.

It’s always Day 1 at Amazon, and we have an opportunity to shape the world of B2B procurement in the same way Amazon helped change Retail eCommerce. As such, we need you to bring your creative spirit, and best ideas to help shape our processes and customer solutions with us. We will help you invent and structure new ideas, and support you on a project management journey to make a lasting impact on the way we work and delight our customers.

A successful Account Manager should be eager to learn and develop themselves, and be a self-starter with strong analytical and problem-solving skills. The candidate should be prepared to perform against goals and consistently meet targets, with a focus on delivering results for customers through solutions aligned to their business goals and outcomes.

Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business challenges that have big customer impact?

Come build the future with us.

Key job responsibilities

• Analyse and define customers procurement needs to design how Amazon Business can solve their operational and strategic challenges.
• Advise customers on setting up a comprehensive procurement solution using Amazon Business to accelerate their digital transformation.
• Identify new product development opportunities. Collect and relay customer needs to internal Amazon teams including Product, Tech, Category management, and others to continuously innovate on behalf of customers.

Basic Qualifications

• Work experience with proven consulting, analytical, and problem-solving skills.
• Strong communication, persuasion, negotiation skills as well as being an active listener.
• Advanced analytical and problem-solving skills to deliver consistent results over period of time.
• Proven ownership and bias for action in managing responsibilities and developing scalable processes.
• Great strategic thinking to define long-term impact of the tactical actions.

Preferred Qualifications

• BA/BSc degree from a leading university or relevant experience proving ability to solve complex problems.
• Knowledge of Salesforce or other CRMs system.
• Knowledge of procurement processes and systems commonly used by Small and Medium Business.
• Sales experience is a plus but not required.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT – 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

Company – Amazon EU SARL (UK Branch)

Job ID: A2083216