Amazon Careers Near Me – Operations Manager

About the job

Job Summary

DESCRIPTION

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. The Sales Strategy and Enablement (S&E) team under Sales Product Engineering and Operations (SPEO) shapes strategies for advertising sales teams, provides actionable insights at all levels of the Sales organization, builds reliable data foundations for advertiser accounts, improves CRM experiences for Sales users, and provides BI solutions across all aspects of Sales Operations, chartered with the objectives of improving sales productivity and operational effectiveness.

The candidate must be a strong leader, and will draw upon solid analytical, critical thinking, and problem solving skills to effectively partner with Sales teams globally. You will need to have the ability to effectively communicate and collaborate with internal end-users and cross-functional data teams to solve problems, design and implement new reporting solutions, and deliver successfully against high standards. You should have a proven work ethic that drives the desired results.

In this role, you will be a key member of the S&E team ensuring the Sales leadership team and Sales organization have the necessary information to operate and execute efficiently. You will analyze initiatives, processes and provide recommendations for improvement. You will build scalable mechanisms to support business and program operation processes. You will have oral and written communication skills enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed.

Candidates for this role can be considered for locations in the UK, France, Germany, Italy, or Spain.

Key job responsibilities

Key Responsibilities

• Act as a trusted advisor and specialist to Sales leaders, leveraging data and analyses to land business insights, develop GTM strategies, and scale the business.
• Work with our customers to gather and document business requirements and user stories, propose solutions, evaluate feasibility, technology assessment, ROI and complexity for a wide variety of potential process and system solutions.
• Advocate for their customers to other internal stakeholders. Active collaboration with leadership in Ads Data Warehouse/Business Intelligence, Product, Finance, Marketing and Program Management will be crucial to the effective execution of the responsibilities.
• Drive towards simple, scalable solutions to difficult problems.
• Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way
• Analyze sales processes and mechanisms for sub-optimal performance, with a focus on defect reduction and productivity. Communicate findings clearly and effectively and make recommendations for improvement.
• Identify reporting issues, gaps in processes, and drive timely resolution
• Conduct ad-hoc analysis, and support related projects as needed
• Conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.

About The Team

Work/Life Balance

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Basic Qualifications

• Bachelor’s degree
• Cross-functional Program Management experience
• Outstanding written and verbal communication capabilities
• Significant experience in program and change management.
• Significant relevant experience in positions that require forecasting, planning including ability to manage large volume of data that plan sourcing, operations, resource planning and delivery requirements.
• Experience in creating and managing advanced models and scenario analysis in Microsoft Excel including the Excel advanced functions (e.g. pivots, lookups and macros).
• Proven process improvement skills (Kaizen, six sigma) with a natural curiosity and desire to understand how things work.
• Strong verbal and written communication skills; Significant experience in presenting to senior management and in stakeholder management.

Preferred Qualifications

• Familiarity with and experience working in an Agile environment
• Proven business/sales operations experience
• Working knowledge and experience with of Salesforce.com and related solutions
• Exceptional stakeholder management experience across matrixed organizations
• Change Management and Automation experience
• Working knowledge of SQL, Tableau or other Business Intelligence Platform
• Practical experience with requirements gathering for analytics solutions (end-to-end), over multiple technologies, size, and scale of projects
• Self-starter who can operate independently
• Able to influence decisions through effective verbal and written communication and logical reasoning

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT – 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

Company – Amazon Online UK Limited

Job ID: A2047612