Amazon Jobs – Salesforce Engineer

About the job

Job Summary

DESCRIPTION

The Amazon Shipping Business Operations team is seeking an experienced Salesforce Engineer to build and maintain our Salesforce-based CRM ecosystem. We are looking for a self-starter, someone with a pioneering spirit and willing to “get their hands dirty” in a start-up environment whilst being able to optimize delivery against both short- and long-term goals. In this role, you’ll have the opportunity to partner with the business team and reinvent their user experience. In addition to Salesforce, you’ll also be responsible for launching other low-code/no-code solutions (predominantly but not exclusively AWS-based), in order to support our rapidly expanding commercial team. This role is also responsible for continuous product improvement, and ongoing support.

Open to other locations in Europe, India.

Key job responsibilities

• Partner with product owners to deliver tailored Salesforce (and non-Salesforce) solutions that support business requirements, create a superlative user experience, and drive tangible business value
• Support cross-systems integrations across the native Salesforce ecosystem, as well as AWS applications and other third-party solutions
• Learn and adapt Amazon internal tools and native AWS technology
• Perform technical analysis, level-of-effort estimation, design, development, and implementation of applications with necessary customizations and integration
• Focus on security, compliance, data integrity by adopting internal/external best practices
• Leverage SFDC / AWS best practices to improve system productivity, scaling, and monitoring
• Monitor and act on emergent requests, including troubleshooting, triaging, and identifying next steps to address
• Hands-on configuration of new and existing Salesforce.com features including user management, roles/profiles, permission sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Flows, Lightning Pages, custom metadata types, custom settings

Basic Qualifications

• 5+ years hands-on experience with Salesforce configuration and development, including security model configuration, automations, and custom configuration
• 2+ years’ experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current Salesforce system
• 2+ years’ experience using and implementing complex Flows
• Salesforce System Administrator & Platform App Builder certifications or equivalent experience
• Experience integrating Salesforce with other applications using SOAP, REST, BULK APIs, AWS Appflow, third-party integration tools and ETL with Salesforce.

Preferred Qualifications

• Lead or technical architect of Salesforce
• Security and Compliance Experiences
• Proficient in SQL and/or AWS tools

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT – 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

Company – Amazon UK Services Ltd.

Job ID: A2269810