Jobritish.com
Website Amazon
About the job
Job Summary
DESCRIPTION
We are looking to hire for a London based German speaking Account Manager, responsible for nurturing and growing our existing portfolio of Shippers through relationship building, engagement activities and great Shipper experience. The successful candidate will play a pivotal role in building this new function and should be highly analytical, customer obsessed, have experience in a commercial role and be ready to roll up their sleeves to grow this business.
Key job responsibilities
- Nurture and grow an existing portfolio of Shippers and achieve volume goals with best-in-class service.
- Maintain a high level of engagement from our Shippers and proactively identify the challenges they are facing.
- Build strong relationships with key stakeholders across the portfolio.
- Be the voice of the customer (Shipper) to guide product development and iterations.
- Lead new projects and initiatives to solve customer pain points and improve shipper experience.
We offer flexible working hours. The team is diverse and intercultural with passionate members with team player attitude.
A day in the life
They will be responsible for unlocking and growing our portfolios through sales development, relationship building, engagement activities and great customer/shipper experience. The successful candidate will analyse market data to identify trends/opportunities, utilize an extensive network of relationships within the relevant industry to gather market intelligence, and execute on business development opportunities.
About The Team
Amazon Freight (AF) is a B2B start-up within Amazon Transportation Services in Europe.
Amazon Freight allows external businesses (“shippers”) to use Amazon’s transportation technology and network to transport products in bulk across Europe. This is an innovative technology-driven solution for the logistics needs of small and large businesses and is scaling rapidly as an offering.
Basic Qualifications
- Bachelor’s degree
- Fluency in German
- Excellent English, verbal and written (other European languages are a plus)
- Experience in a Commercial role (Sales, Account Management, Product Management)
Preferred Qualifications
- Prior experience working in a logistics/supply-chain role
- People skills and ability to influence others
- Quantitative and qualitative problem-solving skills
- Entrepreneurial, self-sufficient and able to operate in a fluid, ambiguous environment
- Ability to communicate across all levels of management
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT – 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
Company – Amazon EU SARL (UK Branch)
Job ID: A2180267
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