Amazon Careers – Support Engineer

About the job

Job Summary

DESCRIPTION

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented and bright people. If you’d like to help us build the place where people can find and buy anything online, this is your chance to make history.

We wake up every morning asking ourselves how we can improve the customer’s experience, the quality of our product or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution.

Successful candidates for this position will have a strong background in designing and developing world-class services in Salesforce and Javascript . Equally important to these specific candidate skills are excellent written and verbal communication skills both with the team and external teams, the ability to multi-task, the ability to translate business requirements to engineering requirements, the ability adapt quickly to new environments and using creativity to solve difficult problems in a world-class engineering team.

Key job responsibilities

• Gather business requirements from a diverse number of users and translate requirements into scalable solutions.
• Development, configuration, and administration of Salesforce and integration with other Amazon databases/systems.
• Responsible for developing in Force.com, Lightning, Visualforce, Apex, Java, AJAX, JavaScript, and other technologies to build customized solutions that support business requirements and drive key business decisions.
• Setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
• Perform technical analysis, level-of-effort estimation, design, development, implementation of applications with necessary customizations and integration
• Perform Salesforce.com systems configuration, maintenance, environment refresh, data integration duties
• Work alongside other technical teams, including engineers, analysts and cross-functional groups

Develop end-to-end architecture of small to medium engineering projects with supervision.

About The Team

Global Security Operation – Loss Prevention tech team builds software products to support Security and Loss Prevention organization reducing/preventing losses, optimizing resources and monitoring the security vendors’ performance. GSO tech team is looking for a talented Support Engineer who is eager to shine by developing world-class software solutions. As an organization, we work hard to not only deliver results but invest in each team member’s career and skill sets goals. Additionally, we encourage the use of new technologies such as machine learning when the technology provides a clear advantage.

Basic Qualifications

• Minimum 3+ years of experience developing in Salesforce technologies such as Apex, Lightning Design and Visualforce pages
• Minimum 2+ years experience with CSS, HTML, JavaScript
• Minimum 1+ year experience with web services (REST & SOAP, JSON & XML, etc.
• Experience with Agile or Scrum software development methodologies
• Sharp analytical abilities

Preferred Qualifications

• Experience in building highly scalable applications on AWS
• Excellent verbal and written communication skills
• Demonstrated ability to manage multiple projects and priorities, negotiate, resolve problems, and develop relationships at all levels of the organization
• Knowledge of professional software engineering best practices across the development lifecycle, including coding standards, code reviews, source management, testing, and operations.
• Ability to work independently with limited direction, communicate effectively with team members in other geographic locations
• Ability to take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
• Advanced Excel skills (Macro, Pivot Tables, VLOOKUP)
• Salesforce Certified Platform Developer I & II
• Salesforce Certified Service Cloud Consultant

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Company – Amazon UK Services Ltd.

Job ID: A2003437