Barclays UK Jobs – Demand Manager

About the job

Demand Manager

As a Demand Manager you will be responsible for working closely with our colleagues, stakeholders, and suppliers to ensure a world class delivery model for all our communications. In your new role, you will be managing new demand into the campaign delivery and customer targeting teams, impact assessing resource and timings, and allocating activity to the relevant team to implement high quality below the line campaigns on behalf of Barclays UK.

Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

We are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances

Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Being responsible for the overall assessment of campaigns including change requests and timing plans
• Being responsible for working with the marketing team, internal component teams and external suppliers scoping the design of multi-channels customer communications
• Contributing to the reporting of stats that include FTE, demand and performance.
• Understanding the commercial impact of campaigns and use learnings to drive future activity
• Understanding data and technical delivery options and impacts.
• Maintaining close working relationships with business stakeholders and third party vendors
• Being able to influence people across the business to remain focused on our customers

What We’re Looking For

• Proven experience in Campaign Delivery and/or resource planning, developing, and delivering world class marketing, operational and regulatory communications campaigns
• Experience of channel marketing across multiple routes to market
• Evidence of managing internal and external relationships
• Detailed knowledge and experience of Programme/ Campaign Management

Skills That Will Help You In The Role

• Proven stakeholder management expertise, including influencing senior stakeholders – not afraid to challenge the “norm” and constructively challenge stakeholders
• Understanding of data, technology and product innovations
• Understanding of branding principles and evidence of application

Where will you be working?

You will be based in Radbroke, Knutsford. The Barclays Technology Campus just outside Manchester is our tech command centre and a vital strategic powerhouse behind our global operations. The campus is set in a 64 acre self-contained site, in a beautiful green environment and it offers unrivalled facilities for work and for play. We have an onsite gym, as well as outdoor tennis, football and cricket areas, as well as onsite restaurant and coffee shops.