Barclays Jobs 2023 – ServiceNow

About the job

ServiceNow Senior Developer

As a Barclays ServiceNow Senior Developer, you will be responsible for the design and development / implementation of ServiceNow’s solutions and provide technical & architectural guidance to high performing peers. This role will enable you to work with the IT Service Management leadership, IT service owners, process owners and various service delivery groups to develop technical solutions that satisfy the business needs of the bank to a high quality.

Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

We are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Providing architectural and design oversight to ensure all solutions are fit for purpose and use
• Building technical solutions based on client’s needs and process requirements
• Delivering solutions using Agile software development processes
• Understanding of the “as is processes” and delivering toolset changes based on upcoming process changes
• Performing customisation or development of enhancement requests for existing ITSM/ITOM tools and processes
• Working closely with BA’s, Architects, testing team and process teams
• Identifying areas of process and tooling improvement and provide solutions to ensure tool is protected in process, security and performance aspects

What We’re Looking For

• Experience of ServiceNow web services and APIs, expertise in JavaScript, with working knowledge of Active Directory, LDAP, SSO , and Workflow Configuration
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc)
• Exposure to the follow key modules in ServiceNow is required: Incident/Problem/Change, CMDB, Discovery, Knowledge and Service (Request) Catalogue
• Ability to demonstrate a good end to end understanding of the systems processing for the business area and relationships

Skills That Will Help You In The Role

• Working experience in ServiceNow Service Portal
• Ability to interface and develop with Java/J2EE backend technologies
• Working Understanding of Active Directory, LDAP, SSO
• Working knowledge of web applications, networks, protocols and email (SMTP, POP3)

Where will you be working?

You will be based in Radbroke, Knutsford. The Barclays Technology Campus just outside Manchester is our tech command centre and a vital strategic powerhouse behind our global operations. The campus is set in a 64 acre self-contained site, in a beautiful green environment and it offers unrivalled facilities for work and for play. We have an onsite gym, as well as outdoor tennis, football and cricket areas, as well as onsite restaurant and coffee shops.