Barclays Careers – Content Production Executive

About the job

Content Production Executive

As Barclays content production executive you will lead the support of the ongoing development and proactive enhancement of the BUK suite of websites, production supports a range of Marketing and Digital stakeholders across Barclays in making sure the sites are up to date and fulfil regulatory requirements. In your new team you will build, test, publish and maintain semantically structured content that delivers customer-centred solutions in line with an Omni channel content strategy.

Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

This opportunity is location flexible. We will consider requests for locating the role at an alternative Barclays’ key UK office from that advertised.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Uploading editorial, research, product, and marketing campaign content to the relevant websites using various web Content Management Systems and AEM in particular
• You will be in charge of content change -range in size from regular, small editorial changes to large scale projects involving the migration and development of entire sites
• Managing the web content changes processes and the demand requests submitted through these to ensure that all changes meet brief and stakeholder requirements
• Ensuring that all our customer journeys match our content strategy and customer experience principles
• Challenging briefs that priorities business needs over customer experience and work with stakeholders to provide superior solutions
• Maintaining a high customer focus and be aware of the competitive market and trends within the marketplace
• Ensuring appropriate and accurate application of brand guidelines and appropriate use of templates and design frameworks
• You will know and understand the KPIs and metrics for marcomms and our content strategy principles, use this deep understanding when building content

What We’re Looking For

• Subject knowledge: Excellent experience and significant knowledge of all elements of content management
• Influencing skills: Intermediate experience in advocating the use of content management as a UX discipline
• A knowledge of HTML and basic CSS
• A focus on what is best for the online customer

Skills That Will Help You In The Role

• A great attention to detail and the ability to work as a part of a team
• Understanding the circumstances and drivers of key stakeholders, ensuring that they identify shared areas of interest and mutual benefit
• Being resilient to challenge and looks for feedback and insight from everything around them
• Developing a solid and distinctive personal brand that communicates skills, expertise, ways of working and personal style

Where will you be working?

For this opportunity, we will consider requests for locating the role at an alternative Barclays’ key UK office from that advertised.