Jobritish.com
Website Bristol City Council
Full Time, Permanent
We are looking to recruit a Finance Assistant within Client & Carer Financial Services.
This is an exciting opportunity if you have a customer service or finance background and enjoy supporting people and working in a deadline driven environment.
You will need to be confident in handling incoming and outgoing telephone calls, working directly with social care practitioners, providers and service users to resolve queries.
You will be required to:
- Respond to telephone calls from service users and/or their agents to resolve billing or payment queries.
- Carry out financial transactions within various systems – updating finance records, identifying and querying missing or inaccurate records and to process data in time for processing deadlines.
- Provide information, payment and billing advice to service users and/or practitioners.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles, hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
For further information, please refer to the ‘A Day in the Life of’ document as this gives you an idea of what the role is, Job Description and Person Specification or alternatively, please contact Rose Smith via email [email protected]
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from people with a disability, LGBTQ communities, Young People, Black and minority ethnic candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.
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