BT Careers – Messaging Specialist

About the job

Job Req ID:

301

Posting Date:

07-Oct-2023

Function:

Software Engineering

Location:

Snowhill, Birmingham, United Kingdom

Salary:

Competitive with great benefits

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT.

Locations

Belfast, Birmingham, Bristol, Ipswich, London, Manchester

Why This Job Matters

This role is instrumental in the driving and delivery of our Collaboration Tools and Practices for Colleague Services. The role is an integral part of the Modern Workplace team, which delivers and supports workplace technologies and collaboration tools for the entire BT Group. The roleholder will be a key player and technical decision maker in the Messaging space, shaping the future strategy of the platform.

Your Responsibilities

• Day to day technical management, delivery, maintenance, upgrade of end-to-end email systems and services, along with other communications and collaboration technologies.
• Operates as mail platform subject matter expert, guiding Colleagues to the right solution for their needs, in line with Colleagues Services strategy.
• Key contributor and provide expert advice to other groups on technical and operational issues.
• Drive innovation into the customer accounts, support business development activity. ensures that the solution/s offer minimum delivery and operational risk and lifetime total cost of ownership (TCO).
• This role would be applied across all technical and solution aspects, spanning network, systems and process. This would be following agreed policies of the platforms/domains.
• Functional and non-functional requirements. Provide the technical architecture for the e2e solution for small-medium contract, or working on a larger or more complex contract with a Senior Solution Architect.
• Responsible for identifying cost saving / margin improvement initiatives within a contract based on solution or service optimisation.
• Consults and advises senior stakeholders, internally and in a multi-vendor environment

Skills Required

Exchange SME- looking to the Office 365 road map to keep abreast of future changes.

In Depth Understanding of the Following:

• Exchange Architecture – best practice for the design of a solution to suit various different requirements for messaging On Premise, Hybrid & Online
• SPF, DKIM and DMARC
• Microsoft and non-Microsoft Email Hygiene/Gateway Products
• Mail relay technologies

Understanding of Some of the Following Would be Advantageous:

• Development and testing skills including PowerShell and Perl
• understanding of directories and LDAP
• Power Platform
• Azure Integrations / Applications / Automation
• Authentication
• App Proxy
• MS Licensing

Experience Administering Through:

• GUI
• Graph API
• PowerShell

Benefits

• 25 days annual leave
• 10% target bonus
• Competitive employee discount on BT/EE products
• Competitive friends and family discount on EE Mobile
• Access to our brand new, innovative office spaces which have opened in London and will open later this year in Bristol.
• Hybrid working – the world of work is changing and so is the expectation to come into the office 5 days a week. We operate smartly and you can work a mixture of at home or in the office to suit the needs of your role and your team
• Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network

About British Telecom

We’re the leading communications provider with customers in 180 countries. Across the world we enable customer’s digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..