BT Jobs 2023 – Account Manager

About the job

Job Req ID:

2134

Posting Date:

06-Oct-2023

Function:

Sales and Commercial

Location:

Deansgate, Manchester, United Kingdom

Salary:

Competitive with benefits

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT.

About This Role

Education Technology is one of the UK’s fastest growing sectors (+22% YoY) and is expected to reach £3 -4bn over the next few years.

BT is committed to providing affordable, easy to manage technology that transforms classroom time, enabling students with the skills needed to be life and work ready and educators to provide personalised learning experiences.

• As a school I want to be able to digitally enable my teaching staff to be able to deliver high class teaching.
• As a parent I want to be able to track and support my child’s learning journey so that they get the best possible results in ways that suit them.
• As a teacher I want my students to be able to learn effectively both inside and outside of the classroom so that I can track their progress in real time.
• As a student I want to be able to complete and upload homework from anywhere and be taught with all of the tools I will need so that I am ready for my future digital career.

As a BT Education colleague, you will work passionately, innovatively and tirelessly to support these wants.

What Are The Role Responsibilities

• Generating education sales by developing strong business and customer relations.
• Finding and developing leads and opportunities in education
• Retaining and managing customer churn.
• Knowledgeable in BTs education offering and able to advise schools and colleges on the most appropriate solution
• To deliver profitable growth and increase BTs market share in the education market.
• Working with external education specialists, BT Local Businesses and other BT teams to deliver the education plan.
• To carry out training necessary for your role
• Using partner programmes to optimise commercial benefit for BT and its customers
• Providing quotes and responding to RFPs and tenders

Skills Required For The Role

• Straight talker – effective communicator, able to build rapport over the phone
• Able to provide a high standard of written communication
• Commercial awareness
• Customer Partner – able to identify decision makers and maintain relationships
• Track record of working and delivering to a target
• Specialised advice – good to expert Knowledge of ICT (hardware, software, services, network and Cloud)
• Data analysis – using data to optimise sales performance
• Using sales tools such as ERP systems and Salesforce to record data.
• Team player – working within a team to deliver BT’s education strategy

Experience Required

Mandatory

• Desk-based IT Product and Services selling experience
• Account Management – building an account base
• Knowledge of IT hardware and software products and services
• Microsoft applications – Outlook, Word and Excel
• High level of written and verbal communications

Preferred

Experience in the education sector

About British Telecom

We’re the leading communications provider with customers in 180 countries. Across the world we enable customer’s digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..