BT Careers – Test Manager

Website BT

About the job

Job Req ID:


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Architecture Solution and Design


Aztec West, Bristol, United Kingdom


Competitive with benefits

Other Locations considered include Birmingham, London, Belfast and Manchester

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. There are two things that we want to share with anyone considering joining us. Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About This Role

As a Test Manager / Senior Software Engineer you will have worked alongside the Solution Designer / Solution Architect who has the responsibility for producing the full end 2 end design for a project or work package. This role gives you the opportunity to take on that responsibility of producing the full multi system end 2 end designs, help shape the technical landscape within BT and take the next step in your career within the BT IT community. The full scope of the {Solution Designer / Solution Architect} role is described below, giving all the details you need to understand what is expected in this role.

This role is within the Consumer CIO Team. Consumer is the largest telco in the industry. With over 20k employees and 34 million customers, we generate over £10bn in revenue. This offers enormous opportunities for our people and to be No. 1 in the market. Our Consumer Unit exists as three household brands – BT, EE & Plusnet from which collectively we generate more revenue than any other part of BT. Our brilliant brands are all beautiful individually. Each has unique attributes that cater to very different segments of the market. This makes our goal possible; to create a connection in every home in the UK by 2025.

There’s never been a more exciting time to join the Consumer CIO Team. We’re investing hundreds of millions of pounds into our technology and transforming the way we work to create, not just the best experience in the telco market, but something that customers talk about as the best in the UK.

We believe in empowering our Consumer CIO superheroes to work autonomously as teams, and to rapidly learn and develop the best routes and techniques to creating customer value. We are aiming our organisation around continuously ‘build, measure, and learning’ which allows us to deliver on our purpose: to drive our thinking and expertise so that together we can create the best experiences and telco products that enhance our customers’ lives.

We’ve got something really special here, something we’re all incredibly proud to be part of. Every day we have the chance to positively impact the lives of the millions of customers that engage with us. To bring them close to the things that matter most to them. This is your chance to join us on our ground breaking journey.

You’ll Have The Following Responsibilities

This role plays a critical part in delivery of solutions that provide brilliant customer experience and that deliver against business needs, whilst driving a target architecture that simplifies our legacy telco to reduce cost, increase business agility and productivity, and enable the digital future of the business.

The role holder with produce end to end solution designs across a range of projects and initiatives for the Consumer business. The role holder will draw on their and others’ expertise to produce solutions that factor in all impacted areas, that meet the business needs, that are compliant with target architectural patterns and relevant industry and company policies, and that deliver outstanding customer experience. The role holder works in partnership with delivery teams to communicate solutions and evolve through feedback throughout the development process.

You’ll Have The Following Skills & Experience

Product and service knowledge – You demonstrate subject matter expertise in complex, technical infrastructure, products and services. You develop bespoke solutions to meet short, medium and long-term customer needs.

Technology design – You partner with the business to understand and analyse user requirements and inform the architecture design for software, systems and networks.

Be agile – You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.

You produce complete end to end solution designs across the full range of impacts and across a range of specialisms, through collaboration with subject matter experts as necessary.

You are a subject matter expert in at least one technical domain specialism relevant to the Consumer business

You produce solutions collaboratively in an agile environment, evolving solutions in partnership with engineering teams through the build/measure/learn process, whilst taking accountability for the overall solution.

Deep experience of delivering solution designs for a large corporate business over 5+ years

Experience of range of business, data, systems, network and technology architecture and due diligence experience

The followings are nice to have but not essential:

TMF accredited

IT experience of the Consumer telco business with specialist knowledge in at least one of Fixed & Mobile products, networks, sales, service, marketing, digital experiences.

Experience of agile product ownership and a range of solution architecture methods and practices including Agile


25 days annual leave (plus bank holidays)

10% on target bonus

Pension scheme

Shares Plan

Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

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