Deloitte Jobs 2023 – Operations Manager

About the job

Your opportunity

The EMEA Research Center is responsible for driving the most strategic thought leadership targeted to our most important audiences: European, Middle Eastern and African CXOs and board-level executives. The EMEA Research Center is made up of researchers, production and editorial managers as well as marketers that provide a European voice into the Deloitte’s global insights and create new thought leadership based on the market priorities of Deloitte Continental Europe (DCE), North South Europe (NSE) and Deloitte Spain. This role is pivotal in ensuring clear and consistent communication within Deloitte’s regional network of Member Firms and globally across Deloitte Insights, Clients & Industries and the wider research community.

As part of Deloitte Insights, the EMEA Research Centre seeks to become the premier digital source for the most differentiated, globally relevant, research-based thought leadership. We seek to help clients tackle their most complex challenges, improve executive relationships, position our practitioners as leaders, amplify Deloitte’s brand, and enable revenue-generating opportunities.

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role

Responsibilities:

• Help support the development of a regional thought leadership strategy and implement initiatives in support of its overall direction
• Support relationships and coordination between the EMEA Research Centre, our regional Member Firms and local geographies (i.e. an ability to build, expand and keep internal networks active and engaged)
• Focus on sharing ideas and resources across the EMEA region
• Manage accurate visibility into upcoming thought leadership pipeline through management of the Deloitte Thought Leadership Registry in coordination with regional and USI support
• Support monthly reporting dashboard and metrics for a range of stakeholders including Clients & Industries leadership, Member Firm leadership, and local geography marketers
• Contribute to Deloitte Insights strategic initiatives to deliver on leadership priorities and programme objectives, such as thought leadership transformation, Global Signature Issues, organisational models, and drive D.com/DI website integration
• Support monthly budget reporting, working in collaboration with local and regional Finance stakeholders.
• Support coordination with regional, Member Firm, and business industry teams to support thought leadership development, strategic priority identification, and pipeline development
• Provide ongoing support for Deloitte Insights and Clients and Industries leadership on strategic projects and ad hoc request

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: The role is focused on and based in NSE, with the team headquartered in London and currently employing a hybrid model of working virtually and in the office.

Work pattern: This is a full-time permanent role. Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we’ll try to accommodate.

Your professional experience

• Significant experience in one or more of the following: consulting, thought leadership, research and insights, marketing, strategic initiatives, publishing
• Flexible style to work with diverse network of stakeholders to secure support and relevant inputs, with good influencings skills
• Strong project management and time management skills; ability to work independently and on multiple assignments while maintaining top quality deliverables
• Ability to prepare executive ready materials that “tell-the-story” succinctly with strong written and verbal communication skills
• Strong skills in Microsoft Office (Excel, PowerPoint, Word) with strong attention to detail and best in class deliverables
• Ability to analyse and connect data sets and draw insights
• Ability to navigate a global, matrixed, and mostly virtual environment for effective outcomes
• Travel may be required on an as needed basis (<10%)

Your service line: Enabling Functions

At Deloitte, we’re all about making an impact that matters, together. And nowhere is this more apparent than among our 2,000 strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essential strategy, support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internal clients, you’ll be making an impact for all the hugely influential organisations Deloitte works with too. Covering all our distinct areas: Human Resources, Clients & Industries, Finance & Legal, Central Business Services, National Quality & Risk Management, Technology & Digital Services, and Real Estate, the opportunities here are vast. And what’s more, you can grow your career in whatever direction you choose. We’ll support you all the way.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society – defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it’s about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people – both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

For a full job description please visit our online Deloitte Careers portal.