Deloitte Careers – Senior Consultant

About the job

Your opportunity

As a new joiner into the Experience & Customer Analytics team in Deloitte Digital, you will use and build on your experience in Digital Data and Customer Data Platforms (CDPs). You will be working with clients and other third parties, as well as Deloitte teams from across the Firm, with a chance to deliver for some of the biggest global brands. You will have strong technical knowledge, as well as the ability to communicate to business users at their level of technical understanding.

Our digital experience team is expanding rapidly, and you will have the chance to grow your and your colleagues’ skills. We are looking for practical, enthusiastic people, with a desire to learn and be a part of a period a high growth for our team.

Business Operations

Want to work with the latest technologies, as part of a team helping international organisations transform their core business capabilities? Whether you’re working with on-premise systems, Cloud technology, or custom-developed solutions (to name just a few), your expertise will help clients deliver continuous improvement and innovation, from initial design right through to implementation and optimisation.

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role

It’s fair to say that solving digital data challenges is our key area of expertise, and one which is an ever-increasing battle for our clients. Helping our clients work with and activate their data to achieve goals such as customer engagement and revenue targets through better use of technology is where we specialise. We are looking for technical experts who are looking to grow their solution architecture experience, especially in the CDP space, which is a major growth area for us. In this role, you will be expected to:

• Be a technical implementation specialist on projects, both in an advisory and delivery capacity
• Lead technical workstreams on our projects throughout the project lifecycle, including discovery, design, build, and launch, with with on- and off-shore development teams
• Learn new technologies at a fast pace in this rapidly evolving space
• Own key technical client relationships, for example with client architects
• Present and communicate to people unfamiliar with the Digital Data space and CDPs, including about the advantages and caveats of solutions

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: Across UK

Work pattern: This is a permanent role. We encourage careful consideration of agile ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is interesting as a permanent role with a degree of flexibility please do discuss with us.

Your professional experience

As a solution architect joining this fast-paced, growing team, you will have extensive experience in:

• End-to-end technical implementation of a number of CDP and marketing technologies, for example the Adobe Experience Cloud, Salesforce Marketing Cloud, or Google Cloud, including a tag management solution
• Turning a business problem into a technical solution, including requirements gathering and solution design
• Managing client relationships and workstreams as part of a consulting background or in-house consulting-type role
• Owning outputs and being a key point of review on projects

In addition, this role will be a great fit for if you also have experience in:

• An analytical and logical perspective, with the ability to view a problem from different angles
• Strong awareness of audience knowledge, and the ability to adjust language accordingly
• Data engineering and best practices around API design and use

Your service line: Consulting

Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise. We work closely with our clients and each other, at every stage of every project, solving our clients’ trickiest problems with a mix of knowledge, creativity and intellectual rigour. A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society – defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it’s about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people – both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
• We drive performance: we deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders
• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.