Derby City Council Jobs 2023 – Income Recovery Officer

Organisation: Derby Homes

Hours: 37 hours per week

Contract type: Permanent

Location: Derby Homes Local Housing Offices

TO APPLY FOR THIS VACANCY PLEASE VISIT THE DERBY HOMES WEBSITE

Derby Homes manages over 13000 properties in the City of Derby.

The Income Team collects rental income to maintain and improve services delivered to tenants.

You have the exciting opportunity to be part of a successful performance driven team which is responsible for collecting rents from council tenants.

The role involves managing accounts to make sure rent is paid, regularly contacting and supporting tenants to be able to pay the rent and sustain their tenancy.

Please note due to the ongoing pandemic the role would be mainly working from home so internet access and the ability to do so is paramount to success in this role.

You will need to have a GCSE grade C or higher in Maths and English or an equivalent qualification or work experience. Experience in managing rent accounts or providing support on personal financial budgeting would be advantageous.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.

Please use the links below to download supporting information. Before you fill in the application form, please read the guidelines on filling in the application form

Job description

Person specification

To apply for jobs on-line, you may want to learn how to use the internet and email or build up your confidence. Derby City Libraries run free short courses to help you get online. For more information ask at your library or telephone 01332 255307.

We are an equal opportunities employer so please inform us of any individual requirements you may have during the recruitment process.

The closing date for this vacancy is 16th October 2023 at midnight. Any application forms received after the closing date cannot be accepted.

Interviews are being held week commencing 24th October 2023.

If you have been selected for interview you will hear from us prior to the interview date. Please note that we do not accept CVs or use recruitment agencies