Website The Walt Disney Company
Job Description:
This role will focus on the ongoing client needs and will interface with clients for assessment of new work, services, processes and escalated issues. It will closely interact with peer Regional Managers and the Project Leadership team to develop operational strategies that support the ongoing evolution of the Global HR Operations Organization. It will identify opportunities for continuous improvement and efficiencies for increased productivity and exceptional customer service. Utilizing a variety of sources, data and metrics identify strategies for efficiencies and increased productivity.
Job Responsibilities:
- Identify opportunities to drive the business forward by identifying and planning changes to the business considering client needs, customer experience, technology, and SLAs
- Engage with regional clients and lead the Global HR Operations management team to implement operational strategies
- Be proactive in identifying and understanding client, segment and market business models, priorities and cultural nuances as an input to operational strategy development and execution
- Act as thought partner with senior leadership to integrate new work, processes, businesses, markets and projects across the region and where appropriate the enterprise
- Leverage technology to improve the employee experience, increase productivity and build a Global HR Ops community
- Identify opportunities to drive the business forward by identifying and planning changes to the business considering client needs, customer experience, technology, and SLAs
- Engage with regional clients and lead the Global HR Operations management team to implement operational strategies
- Be proactive in identifying and understanding client, segment and market business models, priorities and cultural nuances as an input to operational strategy development and execution
- Act as thought partner with senior leadership to integrate new work, processes, businesses, markets and projects across the region and where appropriate the enterprise
- Leverage technology to improve the employee experience, increase productivity and build a Global HR Ops community
Job Requirements:
- Identify opportunities to drive the business forward by identifying and planning changes to the business considering client needs, customer experience, technology, and SLAs
- Engage with regional clients and lead the Global HR Operations management team to implement operational strategies
- Be proactive in identifying and understanding client, segment and market business models, priorities and cultural nuances as an input to operational strategy development and execution
- Act as thought partner with senior leadership to integrate new work, processes, businesses, markets and projects across the region and where appropriate the enterprise
- Leverage technology to improve the employee experience, increase productivity and build a Global HR Ops community
Qualification & Experience:
- Identify opportunities to drive the business forward by identifying and planning changes to the business considering client needs, customer experience, technology, and SLAs
- Engage with regional clients and lead the Global HR Operations management team to implement operational strategies
- Be proactive in identifying and understanding client, segment and market business models, priorities and cultural nuances as an input to operational strategy development and execution
- Act as thought partner with senior leadership to integrate new work, processes, businesses, markets and projects across the region and where appropriate the enterprise
- Leverage technology to improve the employee experience, increase productivity and build a Global HR Ops community
Job Details:
Company: The Walt Disney Company
Vacancy Type: Full Time
Job Location: London, England
Application Deadline: N/A
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