DPD UK Jobs – HR Systems Administrator

About the job

Company Description

Join us on our journey as we aim to be the UK’s leader in sustainable delivery, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business that can offer you great benefits and plenty of opportunities to progress your career

Working in a safe, supportive and friendly environment, you are trusted to do your job well and meet the high standards expected from the team, enjoying working as part of a team and putting smiles on each and every one of our customers’ faces.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

Our People Systems Manager is looking for a HR Systems Administrator (known internally as People System Administrator) to join their busy and high performing team. This role will be based at our offices in Smethwick B66 1BY.

Main Purpose of Position

To ensure efficient and effective day to day delivery of People Systems processes to

ensure that agreed KPI’s and SLA’s are met and adhered to. This position requires a

pragmatic approach to working processes, information flows and data structures.

Working alongside the People Systems Administrator, the People Systems Support

Administrator is responsible for supporting the configuration, maintenance, upgrades

and ongoing administration of People systems and will act as a first point of contact

for any system queries or issues.

Key Tasks/Areas of Responsibility

• To respond to general enquiries into the People Systems Team
• Day to day support of the People Systems
• Act as a ‘Super-User’ for the systems by providing support for end-users and
• troubleshooting bugs
• Create and analyse reports from the Success Factor system
• Create system bulletins, training materials, reference documents for end-users
• Supporting all People systems users by analysing, tracking and resolving
• issues, escalating critical issues to management when appropriate
• Actively monitor and revise data held within the system to ensure that it is
• accurate, consistent and complete
• To input into People projects when required
• To undergo any other tasks as requested by the reporting manager

Qualifications

To be considered for this role you need to evidence;

• Strong reporting and data analysis skills together with a strong working
• knowledge of MS Excel including VLOOKUPs and formulas
• Good data management skills and knowledge of data compliance
• Excellent attention to detail and accuracy.
• Very well organised, with ability to work to tight deadlines and varying and
• sometimes conflicting priorities
• Ability to work well in a team and to work on own initiative
• A strong understanding and respect for confidentiality
• Experience with working with Systems

Desirable

• Previous experience working with Success Factors would be preferred but not essential
• CIPD qualified or working towards a CIPD qualification

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to all our customers.

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can deliver a best in class customer doorstep experience, then this is the job for you! Apply today.