DPD Careers – Internal Sales Executive

About the job

Company Description

DPD is a member of DPDgroup, one of Europe’s leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.

Job Description

We are looking for an Internal Sales Executive (known internally as a Direct Sales Executive) that will be targeted to achieve a new business revenue target and manage the performance of new customer accounts over an 8 week period.

This role will be based from our Head Office in Smethwick.

As a Direct Sales Executive your primary responsibility will be to achieve the company’s revenue target for new business in line with the company’s strategy for customer size, type and service mix.

Key responsibilities will include;

• To identify and develop a personal prospect funnel sufficient in size to fund new business targets as identified in DPD’s strategic plan.
• Monitor the performance of new customers to ensure they trade to agreed profile and terms. Agree and deliver action plans if variances occur
• Facilitate the handover of new accounts to the relevant Account Owner within the 1st 8 weeks of trade
• Support with calling potential and existing customers and taking the necessary action following a marketing campaign
• To achieve productivity targets as agreed
• To update and maintain all internal systems

Measures of Performance will include;

• New Business Revenue and Service Mix against target
• Systems compliance
• Prospect Funnel opportunities and committed reports
• Achievement of daily KPI’s

About You

Qualifications

Your career history will clearly be able to evidence success within a direct sales or similar environment and a tenacious attitude and drive to succeed in a fast paced sales environment.

Your outstanding communication, persuading and influencing skills will be fully utilised in this role as will your ability to focus on your customers to fully understand their needs and gain their commitment.

We’ll also expect you to have;

• High levels of integrity and empathy
• Ability to manage own time effectively to meet targets and deadlines
• Be able to adapt own style to suit the needs of internal and external customers
• Be able to deal with objection handling
• Have the ability to work under pressure and demonstrate a positive, enthusiastic and resilient approach
• A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

Additional Information

Remuneration

Your package will include an excellent basic salary plus performance related commission. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.

You will be required to work Monday to Friday but we can offer you hybrid working with 2 or 3 days per week in the office the remaining days at home.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. There is a culture of recognition and reward within DPD to include; long-service awards, a special recognition programme for those individuals that go above and beyond, and the DPD Personality of the Year award.

If successful you can look forward to the exciting prospect of joining an increasingly successful and expanding business, that through its constant innovation, has revolutionised the express parcel industry and continues to define its outlook for the future.

DPD is a Valuable 500 company and a Disability Confident Employer