Google Careers – UX Program Manager

About the job

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• Experience in contributing through program management of products and design systems.
• Experience in UX design and research disciplines, tools, and processes.

Preferred qualifications:

• Experience with managing programs that span multiple surface teams or organizations.
• Experience working in fast-paced or startup environments with ambiguity.
• Understanding of UX culture, disciplines, methodologies, vocabularies, and business literacy to align creative processes with business constraints.
• Ability to establish relationships and influence alignment across an executive and diverse set of program managers and engineering stakeholders.

About The Job

At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

• Manage multiple programs and scale efforts requiring framing user experience problems, clarifying priorities, and driving consensus for decisions across UX disciplines and other functions.
• Translate goals into actionable outcomes, define program cadence, and ensure information flow.
• Partner with UX team leaders in prioritization, requirements gathering, scheduling, resource allocation, coordination of teams, and approval processes.
• Propose appropriate processes, tools, methods, or procedures to address resource, technical, and time constraints in line with achieving objectives and priorities.
• Align priorities across a wide range of distributed Wear OS stakeholders.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .