H&M Jobs – Department Manager

About the job

Company Description

Do you want to work for a company where sustainability is at the forefront in everything we do? A place where you will find endless career opportunities and the chance to explore a variety of roles across all our brands and around the globe? Do you want to join a team where you can make anything happen if you are curious and eager?

“Individually, our values may seem obvious. But put them together and our unique company culture is born. Our values are part of who we are, what we stand for and how we act. Our values are based on respect for the individual and a belief in people’s ability to use their initiative, and we encourage everyone to be themselves and respect others for who they are. These values help create an open and down-to-earth corporate culture that promotes collaboration and an entrepreneurial spirit“

Our values – H&M Group (hmgroup.com)

As well as personal development and individual growth, you will also receive generous and much valued benefits such as:

• Discounts with all brands in the H&M group
• Paid sick leave (after qualifying period) and annual leave
• Annual Health Screening
• Health & Wellbeing discounts
• Interest Free Travel Loan
• Long service extended holiday

Job Description

• Contract: Permanent
• Hours: 39Hrs [Full-time]
• Availability: Fully flexible [Monday – Sunday, Working 5 Days a Week]
• Location: Manchester area

As a department manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.

Customers & Teams

• You oversee the training, development and succession of your team.
• You evaluate your team’s performance and provided regular feedback.
• You set development plans, follow-up and take any appropriate actions.
• You communicate clearly, share stores performance and set clear goals.
• You ensure Health & Safety, legal and security are in accordance with H&M standards and local laws to secure all employee and customers safety at all times.
• You strengthen our company culture and coach your team to do the same.

Sales & Profit

• You ensure customer first is top of mind in your department and the store.
• You analyse and follow up on Sales & Profit KPI’s for your department.
• You work together with the Visual Merchandisers to maximise sales.
• You work with the Store Management team to maximise conversion.
• Together with the Visual Team support implementation of Commercial actions.
• You ensure Operations & Best Practices are alive and followed.

Qualifications

• 1-2 years management experience in a customer facing environment
• Previous experience of leading and managing teams
• A passion for profitability and people
• A Customer first mindset

Additional Information

Growing with H&M:

At H&M, there are no set career paths. You will find continuous learning opportunities, and colleagues who will encourage and support your growth in whatever path you choose to explore. At H&M, you will have the chance to explore a wide variety of potential roles. We are a destination for curious minds and the more curious you are, the better!

Take on big challenges & discover how they make you grow!

Benefits

At H&M, we care about our employees and it is important you feel appreciated. The well-being of our teams is the key to our success and in practice, this means that our employees all over the world receive great benefits. Check them out here!

Do You:

• Provide excellent customer first experience for your colleagues and customers
• Drive sales and profit by analysing key KPIs?
• Lead your team to in an efficient and inspiring way?
• Delegate, follow up and provide feedback to support the development of your team?

Be yourself & more at H&M

Here’s your chance for a career with endless opportunities, interested?