Jobritish.com
Website HM Revenue & Customs
About the job
Location
Bristol, Cardiff, Edinburgh, Newcastle-upon-Tyne, Southend-on-Sea, Stratford
Job Summary
About the job
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government. With 50 million customers at the heart of everything we do the scope and impact of our work is limitless.
Our digital programme is multi-award winning and the envy of other government organisations. This is an exciting opportunity to join HMRC’s Project Delivery Profession team where you will be supporting a large scale and radical transformation that will have a profound impact for both the customers and the staff.
Job Description
This position will play a key role supporting EU Transition delivering IT change to HMRCs complex IT estate alongside delivery of Digital Services.
This role will require occasional travel and overnight stays and is an essential requirement for the role.
Person specification
Within this role you will be responsible for the delivery of large scale or high impact IT change which supports HMRC’s strategic objectives. You will take full ownership for the end-to-end delivery of business initiatives, system integration and large-scale change projects from definition through to successful completion.
This Will Include
Identifying, assessing and managing risks and interdependencies
Ensuring realistic project and quality plans are produced and that change is effectively managed
Ensuring that project deliverables are completed within planned cost, timescale and resource budgets
Engage with key stakeholders across HMRC and drive delivery through providing effective leadership to internal projects teams and external delivery partners
Taking responsibility for managing multiple supplier relationships and for all commercial aspects of the projects
The capacity to work independently in a fast-moving environment to carve out your own role and deliver through others
To understand the wider strategic picture, applying that knowledge to ensure work takes into account current and emerging Government priorities
The adaptability to work in an environment of uncertainty and continual change. Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge. Can apply knowledge and techniques to reduce
ambiguity
Ability to promote the wider public good in all actions and to act in a morally, legally and socially appropriate manner at all times
Monitoring behaviour and challenging where necessary
Ability to influence, change and impact decisions with both internal and external stakeholders
The capacity to recognize, anticipate and effectively deal with existing or potential conflicts at an individual, team or strategic level
The ability to create and present a compelling vision and set clear direction, that motivates others to work towards a common goal
Awareness to adapt to changing circumstances and adverse situations whilst remaining calm, reassuring others and maintaining performance
Conduct research and apply new ideas and ways of doing things. Encourages and supports innovations from others, is willing to experiment and follow ideas through to implementation
The role may also include management of staff.
Essential Criteria
Accomplished experience in end-to-end delivery of complex, large scale, high impact technical and IT enabled business change projects
Simultaneously managing multiple deliveries that cut across different areas. Understanding how these fit together, managing inter-dependencies, putting in place appropriate governance structures and ensuring a strategic approach to their delivery
Commercial management of project costs and financial monitoring
Use your research and communicate findings effectively to challenge external suppliers and ensure best service and value for money
Accomplished in driving delivery through the management of direct teams and multiple external suppliers. Providing effective leadership to the project team ensuring members are motivated and developing their skills and experience. Accomplished in driving delivery through Digital teams
Understanding and practical experience of both Agile and Waterfall methodologies
Desirable Criteria
Ability to work under broad direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of IT decisions
The skill to engage and influence, build and maintaining strong working relationships with stakeholders at a senior level in order to achieve successful outcomes for the business
Ability to resolve complex technical issues by leading multiple stakeholders to a resolution, and at pace.
A recognised Project Management qualification (e.g. PRINCE 2, Agile PM, MAPM)
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A
Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.
Find more about HMRC benefits in for further information or visit
Things you need to know
Selection process details
As part of the application process you will be asked to complete a CV and a 1000 word Personal Statement further details around what this will entail are listed on the application form.
Sift will be on your CV and Personal Statement. Please ensure that your Personal Statement is no more than 1000 words. Please provide details on how you meet the essential criteria for this role, by stating what you have done and how you went about it, it should be aligned to demonstrate your suitability for this role.
If you are successful at sift you will be invited to an interview.
Interviews will be based on experience and suitability for the role. You will also be assessed against the essential criteria.
Interviews will take place via Teams.
Sift and interview dates to be confirmed.
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: [email protected] – Use subject line to insert appropriate wording e.g. Please re-open my application – 243601 & vacancy closing date 27/10/2023 .
Security Update
If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.
Successful candidates must pass a Disclosure and Barring Security Check/Disclosure Scotland . Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Developed Vetting (DV) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for DV is 10 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
HMRC transformation
HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.
HM Revenue and Customs has made significant progress with its plans to locate in 14 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.
These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon, Portsmouth and Stratford.
In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff.
We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.
For more information please contact the vacancy holder.
Terms and Conditions
We really hope you decide to apply for this role. If you’re successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 – 31 st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. We’ve put together a summary of the key changes that will be made and you can find this attached to the Job Advert.
Pay
If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document “Pay on Transfer from OGD” for further information. (Please note the attached document could also be called “ Combined T&C and OGD Pay English”)
New entrants are expected to join on the minimum of the pay band.
Further Information
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility
HMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer .
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Important Information For Existing HMRC Contractual Homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Reasonable adjustment
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. Please see our for more details.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
- Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is
People working with government assets must complete
Nationality Requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
The
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : Tracey Jones
- Email : [email protected]
Recruitment team :
- Email : [email protected]
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via [email protected] If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click
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