HSBC Jobs Near Me – Project Manager

About the job

Job Description

IT Infrastructure Delivery Project Manager

This role is based in London with 3 days in the office and 2 working from home

Big Bank Funding. FinTech Thinking.

Technology is rapidly changing, with customers wanting to interact more quickly and securely with their service providers. For HSBC Technology, the ability to deliver innovative technology, rapidly, continuously, and safely, is at the heart of delivering the simpler, faster, better banking experience that our customers and colleagues expect.

Chief Technology Office (CTO) is global team of over 9,000 colleagues across 45+ markets. We are the technical foundation of the bank and manage HSBC’s underlying hardware and systems supporting over 250,000 colleagues enabling 50+ million customers around the world. The team includes Infrastructure and Global Cloud Services & DevOps. Our infrastructure estate spans data centres, databases, middleware, external and internal Cloud and end user technologies and devices, to name a few. We also lead all the networks and help desks. We’re here to enable colleagues and customers to bank and operate in a stable, safe and secure way.

The CTO PPM Project Managers lead and manage large scale complex global strategic change projects/programmes and business transformations with the business and delivery partners (matrixed teams, multiple business lines). They act as a role model, leading as one global team, demonstrating active leadership and communication. As a senior leader they need to be able to operate at executive level, across regions and global businesses.

Project Managers are responsible for adhering the HSBC Change Frameworks within their project/programme and instilling excellent project/programme disciplines within their project/programme and across Global Change Delivery and the HSBC Group. The role holder has end to end responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management. They are also responsible for effective handover of the project/ programme into Business as Usual operations to support effective benefits realisation. They work closely with their respective Portfolio Manager, the Global CTO PPM Practice team and their senior stakeholders to ensure alignment of their project/ programme with the wider change portfolio and the Group Strategy, Values and Behaviours.

Project Managers will often play a people / team management role within the projects / programmes they work on. They may also have line management responsibility for a group of more junior resources within their resource pool (as related to their job family).

The specific purpose of this role is to establish and deliver (manage / direct / track) and report progress on a number group wide projects/programmes that will ensure that HSBC meets its obligations in respect of a number of key Infrastructure Delivery capabilities.

This role holder will establish and deliver projects/programmes within the CTO PPM Change the Bank (CtB) portfolios partnering with multiple service lines/ Functions to set the vision and roadmap for all technologies across Infrastructure Delivery and to deliver Service designs in support of business IT program. These functions are End User Services, Enterprise Services, Data Centre & Operations, Service Management, Available Business Services, Telecommunication Services and Corporate Services.

What you will be doing;

As Project Manager in the CTO CtB programme, the role holder will provide direct oversight of the programme(s)/ project(s)’, financial and outcome accountability, reporting to a Portfolio Manager within CTO. In executing this role, the Project Manager will need to:

• build strong relationships with senior stakeholders within IT, Global Businesses, Finance
• work closely with their respective Portfolio Manager, the Global CTO PPM Practice team and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour
• provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions and regions
• lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management.
• Provide financial analysis, including being able to contextualise financial data into business activities and conclusions
• Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by HSBC Group, regulators and CTO PPM Practice.
• Own the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate.
• have responsibility for effective handover of the project/programme into Business as Usual operations to support effective benefits realisation.

Requirements

Qualifications

To be successful in this role you should have proven experience of the following:

• Outstanding project and programme management experience which include communications capabilities, decision making and problem solving skills, lateral thinking, analytical and interpersonal skills.
• Experience of delivering large scale change programmes within a Technology organization, with Infrastructure experience.
• Experience of leading and managing teams with proven track record of working with diverse, cross functional teams that are located regionally and worldwide.
• Excellent understanding and proven experience of Programme and Project Management methodologies including Waterfall and Agile.
• Ability to direct and influence people in a matrix orientated environment and establish working partnerships at a junior and senior organizational level.
• Proven experience of positive, challenging interactions with Senior Executives across the business.
• Outstanding relationship management, collaboration and influencing skills.
• Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group.
• Change agent with proven ability of implementing large scale organizational, procedural, technology and people related change programmes.

Come Power a Business that Defines How to Power the World

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

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