HSBC UK Jobs – Senior Fund Administrator

About the job

Job Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance.

HSBC Market & Securities Services (MSS) provides comprehensive global, regional and domestic fund services including fund administration, global custody and sub-custody settlement and services.

We are currently seeking a professional to join our team in the role of: Senior Fund Administrator – Transaction Management

This position sits within the Edinburgh Transaction Management Support team and has oversight for Transaction Management operational teams sited within our GSC locations in Kolkata and Colombo ensuring that the end service delivery to our clients meets the service standards documented within our Service Level Definition.

Transaction Management includes Trade Processing Support, Cash Processing Support and Cash Management Support.

Supporting a global team this client facing position covers the below responsibilities;

• Act as an escalation point for BAU operational issues raised by Senior Management, Clients and other parties
• Identify and support resolution of high risk items within set timescales
• Highlight and discuss all identified deficiencies with the Business Service Delivery owner to facilitate closure
• Where required provide input to weekly / monthly Governance meetings with the GSC Operational Managers to discuss performance standards, ensuring these are documented within agreed timelines set
• Liaise and work with Change Management and Project teams, understanding their requirements and their impact
• Monitor Operational Readiness Sign Off and provision of onsite presence during implementation as required

Requirements

To be successful in this role you should meet the following requirements:

• Exemplary stakeholder management skills, be highly confident in your approach
• Ability to work autonomously and use own initiative
• Strong attention to detail and the ability to work within a fast paced environment
• Excellent communication skills, both verbal and written, are essential
• Be comfortable in working towards deadlines and meeting set SLA’s
• Sound analytical skills, a technical mindset coupled with the ability to demonstrate forward thinking
• Highly IT literate and confident with Excel
• Knowledge of Investment Operations and/or relevant qualification would be beneficial but by no means essential

The role holder will ensure the HSBC values are present in everything they do, both individually and as an organisation. This will be achieved by consistently displaying the behaviours of: Dependable and do the right thing, Open to different ideas and cultures, Connected to customers, communities, regulators and each other.

The role has a hybrid working pattern allowing for home based and office based working out of HSBC offices in Edinburgh.

You’ll achieve more when you join HSBC.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 2078328500