HSBCCareers – Global ER Lead

About the job

Job Description

Global Employee Relations Lead – Continuous Improvement – Secondment/ FTC Until Sept 2023

Some careers open more doors than others.

Are you looking for a career that will unlock new opportunities? Join HSBC and experience the possibilities! Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Human Resources lead the implementation of the Group’s people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking a Global ER Lead – Continuous Improvements to support the Group ER team to deliver the Continuous Improvement workstream, implementing and embedding enhanced global investigation standards. The role holder will need to stay well connected with the wider ER team to ensure enhancements are relevant; teams are engaged and feel empowered to influence change.

In this role, you will:

• Work with the Head of Investigation Transformation to remediate audit identified issues, including the reassessment and redesign of the Quality Assurance model and standing up of a Quality Assurance function.
• Act as an Investigation SME as part of the redesign of the ER investigation service
• Support the adoption of a test and trial investigation service, with a fungible pool of investigators dedicated to ER investigations
• Lead initiatives identified as continuous improvement activity across ER Investigations including but not limited to e.g. actioning global standards for ways of working obtained via regional questionnaires, including use of AI and note taking, business led investigations and the investigation landscape
• Contribute to the activities derived from the Investigation Council, in particular where those relate to enhancements to the existing ER investigation service
• Work with the wider Group ER team, increase the capability of investigators, including the design and delivery of an investigation acedemy and accreditation.

Requirements

To be successful in this role you should meet the following requirements:

• Knowledge and experience of Employee Relations and investigations
• Experience of Project and/or programme management and understanding of governance structures
• Strong writing ability, presenting proposals to senior management to seek buy in
• Experience with developing and implementing change initiatives; including frameworks and applying global standards advantageous
• Familiarity with HSBC Change Implementation Framework
• Strong ability to prioritise
• Ability to articulate complex concepts clearly and concisely in English both orally and in writing
• Comfortable with ambiguity and with leading and inspiring change
• Ability to be pragmatic, challenge the status quo and offer a range of solutions to potential risks/issues
• Excellent attention to detail and organizational skills

This is a hybrid role in which the successful candidate can work from their home base.

This role is on a secondment/ Fixed term contract basis until the end of September 2023.

You’ll achieve more when you join HSBC.

At HSBC, we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages! Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being a broad employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a balanced work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid crafting circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies

Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 2078328500

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.