Hywel dda Careers Near Me – Reception Teacher

About the job

This is a Fixed Term / Secondment until 31/12/2023. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

We are looking to increase our Reception Team , Hywel Dda University Health Board are seeking to appoint two Receptionists to work on a rota across 2 surgeries in Meddygfa’r Sarn, Pontyates & Meddygfa Minafon, Kidwelly.

This is a diverse role within a busy and interesting GP practice. The post holder will be responsible for greeting patients politely and ensuring that the appointment system is run efficiently, monitor the flow of patients to and from consulting rooms, managing queues through telephone and face to face interaction.

Please note this role requires large volume of telephone call taking across the day.

We operate between the hours of 08.00am-18.30 Monday to Friday and both roles will have a set shift pattern. There is a requirement to work till 18.30 most days including a Friday.

To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To undertake a variety of administrative duties to assist in the smooth running of the practice.

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through: 

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

 48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

For further details / informal visits contact: Name: Stephanie Lomax Job title: Practice Manager Email address: [email protected] Telephone number: 01554 892010