Islington Council Jobs – Team Administrator

Job Description:

We are looking for a motivated, customer-focused team player with a genuine interest in information management, to help us deliver an excellent service and take forward our service vision.

Job Responsibilities:

• To deal sensitively with enquiries or telephone messages, logging calls accurately and alerting staff or managers immediately to any issues requiring immediate attention
• To use Microsoft Office to produce reports, spreadsheets and other documents as required and in the correct format
• To take responsibility for promoting and safeguarding the welfare of children and young persons/ vulnerable adults in your care and those who you come into contact with
• To undertake regular Child Protection training at a level commensurate with role
• To provide a comprehensive administrative support service to the Team and to assist the manager to maintain and improve administrative systems
• To maintain good working relationships with other teams within Children’s Services, other Council departments, outside agencies as well as customers
• To assist in ensuring that paper and electronic filing systems are accurate, accessible and kept up-to-date through photocopying and scanning documents; filing documents; retrieving and returning case files from the archives
• To process incoming and outgoing communications, g. mail, faxes and e-mails in line with written guidance
• To ensure an adequate and accessible supply of stationery and consumables are provided to the team and to monitor equipment repairs and replacements
• To undertake duties appropriate to the role and grade as directed by the line manager
• To undertake other duties commensurate to the grade of the post

Job Requirements:

• We welcome applications from Black and Minority Ethnic candidates and acknowledge our responsibility to mitigate against racial discrimination.
• It is the policy of Islington Council that no user of service, present or future employee or job applicant receives less favourable treatment on the grounds of their sex, perceived or actual sexual orientation, marital status, race, religion or belief, age, creed, colour, nationality, national origin, ethnic origin, or disability, or on the grounds of their association with someone in one of these groups; nor is disadvantaged by any conditions or requirements which cannot be shown to be justified.

Qualification & Experience:

• Excellent IT skills with a knowledge or Microsoft Word and Excel are also necessary as well as a personable telephone manner. Please note this role is office based.
• Strong organisational and administrative abilities, the interpersonal skills to build relationships with a wide range of colleagues and other agencies as well as an appetite for hard work are fundamental to the role.

Job Details:

Company: Islington Council

Vacancy Type:  Full Time

Job Location: London, England

Application Deadline: N/A