JPMorgan Chase Careers Near Me – Content Marketing Manager

About the job

The Global Technology Product & Agility Office is seeking a Content Marketing Manager to plan, develop and implement its content strategy. The right candidate will leverage their digital marketing & content management experience to help transform how our product teams work to create a culture of empowerment, deliver more customer value, faster and drive customer satisfaction. This role will be focused on the people side of change helping our product teams navigate the change. It will also be focused on making the change simple to navigate as we change business processes, technology, job roles, organization structures, and our ways of working.

You will guide and carry out the Product & Agility Office’s content marketing strategy by publishing and promoting content that achieves the goals set out in the marketing strategy. You will facilitate ongoing content planning, manage day-to-day content creation, editing and promotion, and report on the results of each content marketing initiative .

Responsibilities Includes But Not Limited To

• Conduct User Research – conduct user research to help content creators understand our target audience better and decide what types of content to create and which topics to cover.
• Prepare Content Marketing Plans – develop marketing plans informed by the overall content marketing strategy that define the exact goals for each initiative and identify how the content manager will achieve these goals with content.
• Create Editorial Calendar – plan dates for creation, publication, and promotion on a content calendar enabling the Product & Agility Office to see at a glance what content is planned for the coming weeks and months.
• Content Creation – establish & execute production workflows for content development, researching and writing content, sourcing photographs and illustrations to accompany written content, format content, and add meta information.
• Editing & Ensuring Adherence to a Style Guide – ensure adherence to a common style guide, brand personality, writing styles, as well as making sure each piece of content is proofread and edited before publication.
• Publishing & Promoting Content – publish and promote content to the right people in the right place at the right time.
• Content Performance Monitoring & Analysis – monitor and analyze published content performance to inform future marketing plans and provide intelligence for our overall marketing strategy.

Required Skills & Experience

• Experience developing content marketing strategies that support company goals
• Proven experience creating content marketing plans that support strategy
• Proven ability to distill complex information into easy to understand terms
• Knowledge of the latest digital marketing tactics, including SEO, email marketing and web analytics preferred but not essential
• Experience working with user researchers and user experience
• Proactive, solutions-oriented mindset with strong attention to detail
• Exceptional time management and organizational skills, including the ability to follow schedules, meet deadlines, and manage multiple projects
• Experience adhering to documented standards for brand and copy, including style, voice, and tone
• Experience working in Agile environment

Qualifications

• Bachelor’s degree (or higher) preferably in Marketing, Communication, Journalism, or related field
• Experience in leading digital content strategy

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans