JPMorgan Chase Jobs Near Me – Assistant Hospitality Manager

About the job

Passion and a ‘Can Do’ attitude is prevalent throughout the day to day operations team

• Ensure all food and service is consistent by regularly meeting/conversing with counterparts in region
• Regularly reviewing ‘on trend’ products and service on the high street, in the B&I sector, 5-star hotel market, conferencing world and incorporating findings in everyday operation

Maintain control and accounting procedures

• Manage the Team to effectively operate the weekly / monthly stock takes
• Check that all supplies are a specified quality and not breaching purchasing policy as outlined by GSS
• Monitor finances, schedule team accordingly, control food cost and take appropriate action as required
• Maintain a financial information system as required
• Monitor the monthly trading account with General Manager to ensure that the budgeted gross and net profits are achieved

Prepare reports on department budget/forecasts

• Monthly financial budgetary meetings attended and actively participated in
• To ensure that all financial weekly / monthly returns are submitted at the appropriate

times in the correct manner

Work within the limits of department budgets and client objective to maximize efficiency

• Play a pivotal role in formulating and implementing budgets, forecasts and project costs along with the General Manager
• Day -to-day management of the department to an impeccable standard
• Assist and support the planning process of events via the JPMC planner/manager
• Helping achieving budgets

Personal Attributes

• Deliver the goals of your team, business/function and the company
• Aligns priorities to the broader business strategy
• Maintains tenacity and a balanced approach in high pressure situations
• Understand the importance of good business practice
• Spots opportunities for profit making or cost saving
• Organises self and tasks well

Direct all department activities towards meeting JPMC objectives

• To ensure that the highest standard of food quality, presentation and service are always achieved and maintained
• To allocate duties to staff as required
• The performance of any reasonable task which assists with the efficient operation of the department

Build and maintain good customer relations and seek feedback from customers and react to customer needs in a timely manner

• Motivate team to deliver excellence in customer service
• Investigate concerns and respond to needs relating to the conference service and take corrective action
• Address and successfully resolve customer-related complaints together with the rest of the management team

Personal Attributes

• Anticipates and promptly addresses stakeholder needs
• Collaborates across teams to leverage expertise and services
• Delivers solutions to client/customer/stakeholder needs which are aligned with the firm priorities
• Constantly focuses on internal and external customers stated needs.
• Gets to the root of customers’ and clients’ underlying needs and works to exceed their expectations

Effective manpower planning to achieve budget targets

• Create effective and accurate employee personal development plans and enthuse the team to achieve highest results
• Ensure that all staff overtime is accurate for each month
• Attend to all queries / challenges from staff in a timely fashion
• To oversee co-ordination with the host in running events by liaising with the Kitchen team with regards to timings
• To prepare and assist in any functions and events that may occur outside working hours
• To assist all JPMC as required

Evaluating team performance

• Ensure that training records are signed and maintained
• Implement any new company policy decisions and train staff accordingly
• Ensure that all team strictly adhere to the relevant dress code

Recruit, review and develop employees in a positive working environment

• To attend training sessions as scheduled
• Induct all new staff including relief staff as per induction checklist
• Carry out mid-year & year end reviews, whilst also proving regular check-in opportunities throughout the year with all staff

Co-ordinates and plans team and individual goals

• Identify the training needs of staff and carry out the relevant training in new procedures, methods of working or use of new equipment and cleaning products
• Maintain standards of discipline and liaise with your line Manager on any disciplinary or grievance matters
• Regularly seeks 360⁰ feedback

Personal Attributes

• Foster a collaborative and inclusive environment that supports growth and development
• Communicates effectively using the right format and level of detail given the audience
• Behaves in an inclusive, respectful manner and encourages the same
• Promotes continuous learning and growth
• Checks-in regularly with manager to refine priorities and developmental goals
• Ask for and gives honest and constructive feedback, seeks ways to continually develop self and others

Ensure Compliance To Company Code Of Conduct

• To understand all JPMC policies and procedures and to ensure the daily implementation of said polices
• To ensure that the correct financial procedures are followed

Ensure the requirements of the code of conduct are always fulfilled

• Always promote a professional image of JPMC

Maintain quality and safety standards on site

• Maintain a high standard of hygiene in respect of premises, staff and food handling and ensure that all staff members attend the company hygiene training
• Liaise with the quality & safety team in relation to incidents/accidents/emergencies on site
• Ensure the unit adheres to the Food Hygiene Regulations and Food Hygiene Regulations and any other relevant legislation particularly HACCP
• To be aware of preventative maintenance of equipment to ensure the smooth running of the operation always
• Ensure that all procedures and controls which have been implemented conform to the requirements of JPMC and its clients

Personal Attributes

• Exercise sound judgment
• Act with integrity
• Protect our company, clients and customers
• Chooses ethical courses of action
• Co-operates and builds relationships in the immediate team. Involves others and builds relationships beyond the team

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.