JPMorgan Chase Careers – Onboarding Specialist

About the job

The Onboarding Specialist helps to create a timely and positive experience for JP Morgan’s new hires through effective management of the EMEA (Europe, Middle East, Africa) prescreening process.

The Specialist will join a team aligned to Global Onboarding.The Onboarding Specialist helps to create a timely and positive experience for JP Morgan’s new hires through effective management of the EMEA (Europe, Middle East, Africa) prescreening process.

The EMEA Onboarding Team Is Responsible For

• Maintaining a centre of excellence enabling a common, positive experience for new hires
• Delivering economies of scale & efficiencies across the Onboarding function
• Balancing requirements to handle peak hiring periods
• Ensuring consistent, standardised processes & appropriate compliance & risk management
• Enabling the businesses to focus on the core recruiting activity of finding & hiring talent

Responsibilities Include

• Managing end-to-end onboarding experience for new hires and ensuring transactions are completed in a timely manner with high level of accuracy and positive candidate experience
• Advising the new hire of all pre-employment screening and compliance requirements and addressing new hire inquiries
• Performing and providing root cause analysis on any escalations and effectively collaborating with
• Recruiting Teams, Global Security, local HR and other key stakeholders to ensure resolution to issues.
• Stakeholder management of new hire progress by ensuring Recruiters and Hiring Managers are made aware of any issues, including impact to start date.
• Maintaining a deep familiarity with HR policy and standards and apply risk and control mindset when onboarding employees.
• Identifying opportunities to improve processes and provide solutions to ensure a better hiring process
• Performing audits checks through strong understanding of JP Morgan and vendor applications and reports
• Contributing to key initiatives and projects

Qualifications

• Self-starter able to prioritize key tasks effectively
• Excellent verbal and written communication and co-ordination skills
• Customer service and solutions – oriented
• Excellent working knowledge of English; additional language skills a plus
• Good knowledge of Excel (i.e. data manipulation, vlookups, array formulas, pivot tables) and PowerPoint/Access a plus
• Knowledge of background screening processes, recruitment or human resources a plus

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.