JPMorgan Chase Careers Near Me – Product Adoption Lead

About the job

About Us

The Global Technology (GT) group is a team of innovators who love technology as much as you do. We’re passionate about our exceptional client and customer service, our operational excellence, our integrity and winning team culture. In addition, the following values are important to us:

• Put the customer first – deliver outcomes which enable our customers to succeed.
• Work with integrity – be respectful, open and honest. Support and enable diversity and belonging.
• Excel your career – be ambitious, deliver value, drive positive change for yourself and the firm.

Description

We are looking for a passionate VP product adoption and marketing lead to join our team in Glasgow, UK. Our goal is to increase adoption of our public cloud observability tooling, providing meaningful insights and full traceability, to facilitate delivery against the firms SRE agenda. As a result, strengthening the firm’s operational footprint and improving the customer experience.

As a product adoption lead, you join a team of technologists working to identify, build and manage the best products to address our customers’ wide range of observability needs. You will help lead outreach, communications and engagement across key audience segments: the cloud customers within JPMC and the external vendors, partners and leaders we collaborate with. We will look to you to leverage your knowledge in creating and delivering content, from release notes, to keynotes and everything in between. The role will look to you to craft our messaging, evangelize our successes and capabilities, and create outreach efforts that will enable others to adopt our cloud observability technology. You will play a key role in driving co-ordination between teams to deliver customer features and grow adoption, aligned with the product strategy.

Our Ideal Product Adoption Lead Will Have

• Technology industry experience, including knowledge and passion about cloud technology (e.g., cloud computing, B2B, open source, software infrastructure, developer tooling, etc.).
• Relevant experience : Demonstrable experience of leveraging modern communications styles for strategic content generation and creation including articles, blogs, vlogs, infographics, visuals and presentation building. Comfortable with polishing the messaging of content and outreach initiatives.
• Vendor and supplier management experience. Can demonstrate key stakeholder engagement to drive product adoption within our organization.
• An analytical and metrics driven work style: Demonstrate how you incorporate analytics and user research to define market segments, measure adoption and inform your product decisions, aligned with the product roadmap.

It’s a Bonus If You Can Demonstrate

• Experience in financial services.
• Experience in working with cross-functional teams, using agile methodologies.

If you’re a leader who is customer-centric, goal-oriented, data-driven, and looking to make an impact, we would love to hear from you.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.