Just Eat Careers Near Me – Operarations Supervisor

About the job

Our Story

With over 98 million active users across 22 countries, here at Just Eat Takeaway.com, we’re a global food tech company, connecting our customers from Amsterdam to Auckland with the food they love.

As a growing business, we’re searching for opportunities to perfect our processes and implement methodologies that help our teams to thrive locally and globally. That’s where you come in!

All About The Role

The Scoober expansion is a hugely exciting project and one of the key priorities for our business, and it’s poised to place JET as a market leader in food delivery. You will be responsible for leading a large team of Couriers.

An Operations Supervisor plays a vital part in being the key contact for the team in the daily business of food delivery. Without you, the operations won’t run efficiently.

As part of this varied role, we’re also counting on you to:

• Lead and support a team of Couriers with their day to day queries
• Be able to influence others and have tricky conversations
• Train and onboard new starters
• Check and issue equipment (e.g; e-bikes, scooters, locks and branded clothing)
• Work as one team to ensure we deliver an outstanding customer service
• Empower your team to hit the city records and service level agreements to deliver results
• Assist with scheduling and partner with Live Operations team to monitor Courier performance

Can you deliver…

Here’s what we’re looking for from our Operations Supervisor expert…

• Previous experience running and supporting a team within customer service, operations, logistics or hospitality
• We need you to be flexible – we work five different shifts from 06:00 to 01:30 five days a week
• Ability to tackle any issues that arise and communicate them to the wider team
• Flawless English (written & spoken)
• A self-starter with a proactive, well-organised approach to your work
• Able to adapt to a dynamic environment where priorities can change & new business challenges arise

Here is our offer

Here at JET, we offer our colleagues the chance to develop and grow alongside top talent in one of the world’s leading food delivery companies. By providing a creative, dynamic and innovative environment, we empower our people and give them the ingredients for success.

Ready to join us as an Operations Supervisor? Click Apply Now and send us your CV!

Diversity, Inclusion & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

More About Us

Want to know more about our company vision, culture or career growth opportunities? Have a look at our careers site.

Department: Operations & Logistics