Just Eat UK Jobs – Product Analyst

About the job

We’re looking for an expert analyst who can deliver data-driven insights and find improvement opportunities. Want to take on a key role in our tech hub, helping a talented team create the best product based on data? Then keep reading…

Our story (the bitesize version)

Whether it’s party-night pizza or superb salads, we keep millions of food-lovers happy. Having expanded as Just Eat Takeaway.com, we’re now delivering in 24 countries worldwide – from the Netherlands to New Zealand. But the secret to our growth isn’t food, it’s people. From marketing maestros to tech specialists and analytics experts, our international teams give us the ingredients for success.

All About The Role

As the Senior Product Analyst for our Frontend team, you’ll help build an exceptional customer journey for our website and app users. Combining with a range of colleagues, from the Scrum Master to developers and UI/ UX designers, you’re able to add new features, improve conversion and identify innovation opportunities.

In This Role, We’re Also Counting On You To

Using data-driven insights, you understand how the user navigates our platform and can locate pain points and find innovative solutions. You’ll then use that data to provide performance insights and monitor our KPIs, communicating your findings to the Product Owner.

• Build a clear, quantitative understanding of our users, their usage behavior, and journeys to guide product design.
• Be the first point of contact for behavioral analysis by using Google Analytics, Firebase, BigQuery, and similar tools
• Proactively find opportunities to optimize product experiences and drive user adoption & engagement
• Interpret the technical issue behind any question and explain all topics clearly and concisely to stakeholders
• Support the alignment and guidelines of our data infrastructure, as part of the Customer data & analytics team

Can you deliver…

Here Is What We Need From You

• 5+ years’ experience as a Product Analyst, Web Analyst, Conversion Optimisation Specialist or another similar job
• Advanced knowledge of SQL and Business Intelligence tools, including Tableau & Google Analytics and good knowledge of programming languages – e.g. R, Python
• Able to assist with insights from the digital analytics platform & help stakeholders optimise their products for app/ web applications
• Strong understanding of how data is gathered and processed by different tools
• Able to collaborate effectively with product, IT stakeholders and other colleagues
• Good communication skills and enthusiasm about sharing knowledge in a team environment
• Experience of troubleshooting tracking implementations on customer-facing applications is a plus.
• Experience with Firebase Performance Monitoring and/ or Instana data insights is a plus.

Here is our offer

• Being part of a dynamic and international e-commerce company with flat hierarchies
• Joining an international and professional team
• Nobody owns code in our company, so you are free to contribute to any project
• Competitive salary
• A laptop with your desired OS
• Awesome team events and global gatherings, such as our annual ski trip and summer event at the beach!

Did we raise your appetite? Click the Apply button now to send us your CV.

Department: Tech & Product