McDonald Careers – Portfolio Manager

Job description

Job responsibilities

Reporting to the Supply Chain Strategy & Business Planning Lead, this is a newly created role for a highly collaborative, engaging, and driven Associate Project Portfolio Manager to shape the strategic prioritisation, and project delivery, of the UK&I McDonald’s Supply Chain.

Working as part of a dedicated Strategy and Business Planning team, you will help drive world class strategic planning and project delivery by owning, developing, and embedding best in class portfolio and project planning practises within the department. You will do this by supporting the development and execution of a UK&I Supply Chain strategy roadmap, including mapping and prioritisation of potential activities with the Supply Chain Leadership Team, project planning support and expertise for Supply Chain SMEs, as well as roadmap progress reporting and insights management.

As the Associate Project Portfolio Manager, you will act a key link between the UK&I Supply Chain and the wider McDonald’s system; working closely with the McDonald’s business (at a local and global level), our Suppliers, and our Franchisees, to ensure we have robust and resilient plans that deliver competitive advance for our system.

This role will require significant stakeholder management, as you will be working to bring together a wide network of colleagues and partners behind aligned plans and activities. You will combine strong expertise and experience in the field of Portfolio and Project management, with a curious and collaborative mindset that motivates and mobilises colleagues and stakeholders.

A little bit about us

McDonald’s is proud to be one of the most recognised brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food and service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are passionate about modernising our experiences, not to make a different McDonald’s, but to build a better McDonald’s. The UK & Ireland market has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 136,000 employees.

We are moving fast and are adding to our outstanding team. Joining McDonald’s means thinking big every day and preparing for a career that can impact around the world. We are customer obsessed, committed to being leaders and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry, and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as an opportunity to have an impact on our customers, our people, and our partners.

Company Vision and Culture…

Our Global vision is to build a better McDonald’s, and in the UK & Ireland we are working hard to be the UK & Ireland’s best-loved restaurant company.

Our values drive our culture and shape our beliefs, our priorities, and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

What will my accountabilities be

• Portfolio prioritisation and planning

Partnering with the Supply Chain leadership team to prioritise, plan and manage best-in-class Supply Chain annual roadmaps that drive the business strategy and are aligned to our business needs. Brining your stakeholder network with you, you will develop and embed best in class strategic decision-making criteria and processes that support the UK&I Supply Chain to consistently and confident prioritise the activity that will drive the most benefit for our system.

• Project ownership and project planning

Supported by the Strategy & Business Planning Lead, you will own key departmental strategic initiatives from inception to delivery. Role modelling project management best practices, you be responsible for driving the delivery of select strategy, transformation, and/or cross-functional programmes that will move the needle of departmental performance. Alongside this, you will provide coaching and internal consulting support to the wider Supply Chain team in the development of best-in-class project plans in the areas they are leading.

• Roadmap & portfolio reporting & insights

Supported by the Strategy & Business Planning Lead, you will own the process for reporting and sharing insights on the UK&I Strategic Roadmap, and project portfolio. You will help to create the best-informed supply chain in the world, and embed a strategy first culture across our teams, by leading on project and resource status reporting, portfolio, and project strategic alignment reporting, as well as portfolio and project risk mapping and reporting.

Which team will I be a part of

This role sits within the Strategy & Business Planning team within Supply Chain. This team forms one of four sub-functions within the department, the others being: (1) Purchasing & Logistics, (2) Quality Assurance & Nutrition, and (3) Sustainable & Ethical Sourcing.

The purpose the Strategy & Business Planning team is to:

• Ensure the development of Supply Chain strategies that will build competitive advantage for our system, and consistent operational excellence across the department
• Drive best in class business plans and business planning processes, capable to translating our Supply Chain strategies into delivered results and operational excellence
• Drive word class team and stakeholder engagement standards, ensuring that the UK&I Supply Chain is viewed as the best place to work by our teams, and the best team to engage with by our stakeholders

We are committed to being highly positive, collaborative, and effective in how we operate. Our team is proactive about planning & engagement, thorough & systematic in our approaches, disruptive & critical in our thinking, as well as self-motivated & results driven. We have a daring, can-do attitude, and find solutions, not excuses.

As an overall UK&I Supply Chain team, we are focussed maintaining a culture within which we can all speak-up and thrive by bringing our authentic selves to work. We are each committed to our wider roles as leaders of this culture, and committed to acting and behaving in ways that support each other’s positive contributions.

Who will my customers be

Internal

• McDonald’s Supply Chain: UK&I Supply Chain (Senior Leadership Team & Sub-Functions) / Global Supply Chain

• McDonald’s: Change Management Team / BSI / Marketing / Food Development / Finance / Operations / Finance / IT & Digital / Restaurant Services / Operations Services

• Franchisees: Supply Chain Committee, Finance Committee, National & Regional Leadership Groups

External

• Strategic Service Providers: Logistics / Packaging / Ops Supplies / Waste & Energy
• Food & Paper Suppliers

What background do I need to have

Technical

• AgilePM and/or Prince2 practitioner, or be able to demonstrate practitioner level understanding of project management methodologies through practical experience
• Knowledge of project management software (Smartsheets preferred)
• Knowledge of relevant management and business change techniques such as business process modelling notation (BPMN), SIPOC and business process re-engineering
• Knowledge of suitable strategic decision-making techniques, such as multi criteria analysis and cost benefit analysis
• A good understanding of information technology, including Microsoft Office applications such as Excel and PowerPoint, et
• c. (PowerBI and Excel macros users preferred)

Personal

• A self-starter, with high energy and passion, capable of driving through ambiguity and complexity to deliver results
• A networker, capable of bringing people with you in a large, complex organisation, and highly interpersonal with a preference for listening first and building relationships
• An excellent problem solver, with the ability to navigate difficult and/or ambiguous contexts and decision points through logical and systematic approaches that leverage wider support
• Curious mind set, with a genuine desire to learn and grow

Experience

Demonstrable track record of successfully:

• Leading and managing the delivery of one or more simultaneous programmes and projects through others, as a portfolio or programme manager (portfolio management preferred)
• Leading and managing one or more programmes and projects simultaneously yourself, as a programme or project manager
• Utilising strategic decision-making techniques, such as multi criteria analysis and cost benefit analysis, to prioritise programmes, projects, and activity
• Utilising agile project methodologies, including sprint cycles and SCRUM
• Advising and facilitating senior leadership teams or clients, whether as an external or internal consultant, including management of stakeholder interviews, workshops, engagement, and comms

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