Jobritish.com
Website McDonald
Job description
- Flexibility to work up to 45 hours per week
- Paid holiday up to 28 days per year (pro-rata for part-time)
- Free meal whilst on shift
- Recognition and reward programmes
- Opportunity to join an Apprenticeship programme and earn whilst learning
- Option to take up a guaranteed minimum hour contract (8,16, 24 or 30 hours per week)
- Promotion and development opportunities
- Employee discounts scheme with hundreds of offers available
- Employee discount meals throughout McDonald’s restaurants in the UK
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas.
Activities include making children feel welcome, handing out balloons, looking after customers’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere.
It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Job responsibilities
Quite simply, you’ll be working in our fast-moving, high-energy environment and we’re looking for bubbly personalities with genuine smiles, plus an ability to connect with every customer to make them feel valued.
It is essential that applicants for this position have the flexibility to work a shift pattern that comprises 7am-4pm, 11am-8pm and 4pm-Midnight shifts – please only apply if you are 18+ years old.
Job features
You’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.
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