Ministry of Justice Jobs – Administrative Officer

Job Description:

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Job Responsibilities:

• Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
• Preparing meeting agenda, joining instructions, handouts etc.
• Preparing papers and files for court.
• Collection of financial impositions imposed by the court.
• Enforcement of financial impositions using designated Fines Officer Powers.
• General photocopying and filing.
• Creating and updating records on in-house computer system and data input.
• Post opening and dispatch.
• Conducting Means Interviews with defendant mainly over the phone but face to face in some instances.
• Assisting at Enforcement Courts and hearings, ensuring papers and materials are available and up to date.
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
• Handling counter (face to face), written and telephone enquiries.
• To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
• To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects.

Job Requirements:

• For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
• Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
• Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
• Gain a clear understanding of customers’ needs and expectations.
• Plan, organise and manage your own time to deliver a high quality service which gives taxpayers a good return for their money.
• Act to prevent problems by identifying issues, reporting them and providing solutions.
• Keep customers and all colleagues up to date with progress.
• Show customers where to access relevant information and support that will help them to use services more effectively.
• Keep focused on delivery and take responsibility for the quality of work produced.
• Keep a consistent level of personal performance.
• Keep managers and stakeholders updated on how work is progressing
• Always work with focus and pace to get the job done on time and to a high standard.
• Follow the relevant policies, procedures and rules that apply to the job.
• Ensuring compliance and administration documentation meet quality standards.
• Role holders may be required to cross check and validate work completed by colleagues.
• Work may require interpretation of source materials, preparation of files, obtaining updates.
• Role holders will need to modify and adjust information and make decisions to allow work to be completed.
• Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required.

Qualification & Experience:

• Use own knowledge and expertise to organise work

Job Details:

Company: Ministry of Justice UK

Vacancy Type:  Full Time

Job Location: London, England

Application Deadline: N/A